Unable to use virtual keyboard in Citrix Workspace (Android)

Bug Reports
#1

REPRODUCIBILITY (% or how often): 100%
BUILD ID = OS VERSION (Settings > About product): 4.1.0.24
HARDWARE (XA2, Xperia 10…): Xperia 10
UI LANGUAGE: Finnish
REGRESSION: (compared to previous public release: Yes, No, ?): No

DESCRIPTION:

Virtual keyboard does not come up in Citrix Workspace Android app.

PRECONDITIONS:

Start Citrix Workspace and connect

STEPS TO REPRODUCE:

  1. tap on a writable field or click the virtual keyboard button from the top toolbar

EXPECTED RESULT:

Virtual keyboard appears

ACTUAL RESULT:

Virtual keyboard does not appear so there is no way to type anything

1 Like
#2

Not a solution to your question, but did you try with an Android keyboard?

#3

working for me , but I’m on 4.0… I think you need to click ‘show virtual keyboard’ in Android settings…

Screenshot_20210617_003
Screenshot_20210617_0031080×2160 159 KB

Screenshot_20210617_004
Screenshot_20210617_0041080×2160 118 KB

#4

Have you tried to connect and use virtual keyboard after that? For me too the keyboard works when configuring the connection.

#5

…

Screenshot_20210618_001
Screenshot_20210618_0011080×2160 156 KB

Screenshot_20210618_002
Screenshot_20210618_0021080×2160 195 KB

seems ok…

#6

I suppose you didn’t find a solution yet, did you? I have the same problem since SFOS 3.