Unable to open email in email app

Bug Reports
#1

REPRODUCIBILITY (% or how often): Every time
BUILD ID = OS VERSION (Settings > About product): OS 3.4 Build 3.4.0.24
HARDWARE (XA2, Xperia 10…): Pine64 PineTab
UI LANGUAGE: English
REGRESSION: (compared to previous public release: Yes, No, ?): Unknown

DESCRIPTION:

After successfully adding a IMAP email account, all emails are downloaded and notifications for new emails is working. How-ever upon trying to open a email message a white background appears with the reply buttons below, then after 5-8 seconds the entire app seems to crash and go back to the main menu

PRECONDITIONS:

STEPS TO REPRODUCE:

  1. Add IMAP email account (accounts, other)
  2. Open Email App
  3. Open any email message
  4. Email starts to open, hangs then crashes

EXPECTED RESULT:

Email opens and can read the email message

ACTUAL RESULT:

Email window starts to open, no next appears, then crashes

ADDITIONAL INFORMATION:

This happens on any email, not just a specific one. Also, I’m able to send a email successfully.

#2

Renderers using the Gecko library don’t work yet on non-hybris based (i.e. Mainline Linux) devices. Jolla does not officially support them, so unless you or somebody else does something about it it’ll just stay that way.
There are a lot of other operating systems for Pine64 products that don’t rely on libhybris and properly show mails.

#3

Ah, that’s a shame. I really like Sailfish OS. Thanks for the update

#4

PinePhone, same issue.

Any alternative email clients for Sailfish?

#5

Aha, that explains why my new setup on a PinePhone crashes when opening an email, even though on my Xperia it’s fine. Gecko screws things up again!

If only plaintext was an option . . . that’d be kindof nice for better styling anyways :wink:

#6

The only ones I know of are console-only: mutt and alpine.

I wonder what would happen if you shoved the html part of an email into a qml RichText Textfield, would it display?

#7

Wasn’t this fixed last year? Are the ports up to date?
Edit: seems it was not fixed by the initial patch, but coming in the future https://github.com/sailfishos/gecko-dev/pull/121

3 Likes
#8

Funny, the Nemo.Email module actually gives access to plaintext parts of emails.

It’s quite easy to patch in a viewer for that.

Per default it’s wrapped in simple html and opened in webview.

1 Like
#9

It’s not all roses :frowning: I’m struggling to get better rendering of html (simplified) in Tidings. It get’s more and more complicated when you want to rescale, re-orient. But that is, in effect what tidings does.

#10

Yeah! I hate the html first approach. I use claws-mail and don’t display html by default.

#11

Small plug, tested on 4.2:

https://coderus.openrepos.net/pm2/project/patch-email-plain

1 Like
#12

Oh nice! Tested it myself on my SailfishX’d Xperia 10 Plus and it works like a charm, many thanks! :sunny:

Edit: As you mentioned you tested it on 4.2, I should note that I’m on 4.3.

#13

Thanks for testing, I have updated the compatability on Web Catalog.

#14

I have the same problem on X 10-2 after the recent update ;(

#15

Are you still experiencing this bug?

#16

Yes. Calendar and email is totally broken. With the last release also webcal, not only exchange. Calenders dont show up, show up double, dont sync etc etc.
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