REPRODUCIBILITY (% or how often): 100%
BUILD ID = OS VERSION (Settings > About product): 4.2.0.21
HARDWARE (XA2, X10, X10 II, …): Xperia 10 Plus Dual SIM
UI LANGUAGE: English
REGRESSION: (compared to previous public release: Yes, No, ?): No
DESCRIPTION:
When opening the Beurer Health Manager app and trying to pair it to my digital scales via bluetooth I am unable to because it says “BLE not supported”.
I have paired successfully to the scales but the above message keeps appearing so unable to get the readings from the scales into the app.
PRECONDITIONS:
Switch on bluetooth
Have Bluetooth scales available
Pair via bluetooth first
STEPS TO REPRODUCE:
- Pair scales with mobile via bluetooth
- Open Beurer HealthManager app
- Stand on scales and await readings
- Await data to be transferred to app
EXPECTED RESULT:
Should have found scales in app and transferred data.
ACTUAL RESULT:
Unable to do the above as not connecting via app even though I have successfully paired via bluetooth first.
ADDITIONAL INFORMATION:
(Please ALWAYS attach relevant data such as logs, screenshots, etc…)
See screenshot.
Also this was never an issue with this mobile via Android 9 or Android 10.