REPRODUCIBILITY (% or how often): 50%
BUILD ID = OS VERSION (Settings > About product): 4.0.1.48
HARDWARE (XA2, Xperia 10…): XA2 Plus
UI LANGUAGE: Russian
REGRESSION: (compared to previous public release: Yes, No, ?): 3.4.0
DESCRIPTION: Quite often, after unlocking the screen, the touchscreen stops working (fix: lock screen - unlock screen)
PRECONDITIONS:
STEPS TO REPRODUCE:
unlock screen (by pushing the button or opening the magnetic cover)
Had similar problems on Xperia 10 right now. Solution was to scrub the screen powerful with a linen. So I’m shure often it’s only invisible dust and dirt that irritates the touchscreen.
Another thing aside from dirt and dust on the screen is the ground connection of the metal backplane of the touchscreen. This sometimes may suffer from tottering contacts. I had this problem a few times in the last 6 yrs + 4 devices.
On 2 devices, it was necessary to open the device and to electrically connect the metal backplane with chassis of the phone using a thin wire (singe wire from a power cable).
After doing so, the stucking screen problem disappeared permanently until today.
It seems that Sony phones are not always the best manufacturing quality.
Yes I did. For me it looks like some processes start delayed or fail to start when waking up the device from standby, especially after looong standby time.
Short pressing Power button twice to standby and re-wake up always helps. My device then always went back to normal function.
I’m a bit puzzled : if it’s an hardware problem it should not be the delayed unlock thing (that I have). It should appear even in the middle of a normal use…
Re-flashing things should not have effects (but OK, worth trying )
Based on @Seven.of.nine precious feedback and looking for a hardware problem with sporadic manifestation, I pressed firmly by fingers all around the perimeter of the screen.