REPRODUCIBILITY (% or how often): 100%
BUILD ID = OS VERSION (Settings > About product): 3.4 now 4.0.1
HARDWARE (XA2, X10, X10 II, …): XA2
UI LANGUAGE: English (UK)
REGRESSION: (compared to previous public release: Yes, No, ?): Yes
DESCRIPTION:Starting on the morning of 21/07/2021 my email apps, Fairmail & Protonmail stopped notifying me of emails. I checked and Fairmail was claiming to not be connected to the internet and Protonmail was flagging up being Offline. My WIFI (I checked) was on and Firefox browser was working fine.
I was not messing with anything as I wouldn’t know what I was doing (not familiar with coding/script or whatever it’s called) and everything was working fine in SFOS 3.4 up till then.
As my android email apps were shot I thought I’d try the Jolla email app and that set up just fine and has zero problem getting my emails. I then went to look for alternative android apps as I thought maybe the problem was the android email apps themselves so I tried and other email apps failed as well.
At a loss and not knowing how to fix the problem I thought finally updating SF to 4.0.1 might offer a fix but nothing has changed, android emails still not connecting / offline despite perfectly good wifi. I installed the most recent version if Alien Dalvik to see if that might help but even after reboot Alien Dalvik is not functioning (I can open it, switch it off and on but no button or other options are responding but that’s a different problem. I think?)
It’s as if all of a sudden the android side of things is not recognising the fact that SFOS side is connecting the phone to the wifi.
- Open Fairmail or Protonmail, Protonmail tells you that you are offline
- Refresh Fairmail, it tells you that it has no WIFI connection.
(Please ALWAYS attach relevant data such as logs, screenshots, etc…)