I contacted tech support yesterday. After escalation and 24 hours, this evening mrssages from last two days started arriving. No changing settings or rebooting since yesterday. Just cleared up without input from me.
I’ll try again to get TMO USA Tier 2 support to tell me what they did to resolve this.
thanks for the update, i will consider upgrading as soon as they release the flashable version.
btw, i have to ask: when you dont get an MMS, do you restart ofono, and disconnect/reconnect wifi?
also, when you dont get an MMS, do you receive the initial message (this shows up as ‘Downloading’ or ‘Problem with MMS’ in the conversations app), or do you receive nothing at all, no indication that you have an MMS.
for me, i get the initial SMS saying there is a message, then mms-engine attempts to download it and uses the wrong dns or ipv6 settings, and then it fails. restarting ofono + reconnecting to wifi usually fixes it and it immediately downloads.
i have always found that calling tmobile is worse than useless, and honestly im afraid they will do something to permanently stop me using sfos
I’m with you, @teleshoes . It usually just says there’s a message, fails to download, and unless I mess with settings, reset Ofono or all connectivity, it won’t download.
thanks cyberlyra. ras72, i put forth the hypothesis that calling T-Mobile is, in fact, useless, and that your problems resolve by themselves in the geologically slow time it takes T-Mobile to notice that you exist. (i can tell you that tier 2 tech support service representatives at T-Mobile have never struck me as particularly useful creatures, as the last time i talked to one that claimed to be an engineer and a networking expert, i had to explain what IPv6 was.)
the next time you have mms troubles, try and resolve them in the normal way, by shaking your phone, screaming at it, turning it off and back on again, and/or restarting ofono+wifi.
Hi. Great, detailed questions.
When I have the problems, the symptoms are that SMSes come and go properly. I’ll have notification that an MMS is coming, then Downloading happens for a while and after some minutes eventually stops trying and reports “Error downloading”. I’ve tried rebooting numerous times, changing the Data and MMS access point settings, WiFi on/off. I’ve never tried just restarting the ofono service. I downloaded nofono to do that on the go while driving. I’ll see how that goes.
Here’s the conspicuous thing for me - I only have this happen when I’ve traveled overseas and come back, or like this week, performed the O/S update. It doesn’t happen frequently.
And the last time it happened without me traveling, my son’s phone also stopped working. And once I called T-Mobile, waited the 24 hours-ish, then both our phones started working. When wife and other sons tolerated SFOS, I had a sample size of five with which to work and troubleshoot which helped me identify one-off anomalies versus trends or potentially carrier-induced outages.
But I shall try your suggestions the next time this occurs. Thank you!
@Raz72 I’ve also had this problem when I return from overseas! I don’t get it either.
Also agree with @teleshoes on T-Mobile calls. At least they’re very friendly though.
I usually cancel the download & retry it. It then works for me on Tmobile.
Hi USA User can you tell me what phone do you have that is working here in the US and what carrier? I don’t need 5G I just want to use Sailfish again to make calls and send SMS and MMS. I just ordered the pine phone pro but I may just send that back and get a SONY but I am not sure which one.
I use to have the beautiful X2A but it stop making calls when the shut down 3G.
Thank you so much in advance for any help with this matter.
Xperia 10 ii on US Mobile or other T-Mobile MVNO is your best bet.
I use 10iii on t-mobile in Denver CO. Usually works fine but sometimes drop from 4G to 2G which requires restart. Also constant problems with downloading MMS as described above.
Sony Xperia 10iii and 10ii, both on T-Mobile.
If you want to try with a 10ii, I’m happy to send you one for free. I think I have two sitting on a shelf still sealed.
10iii was a better experience, IMO.
I’m working on getting this configuration so I hope this question isn’t too off-topic.
I bought an Xperia 10iii on Ebay. It said it is unlocked and yes, I have been able to unlock the bootloader and install Android 11. But, I want to make sure everything works before I install SFOS. I put my T-mobile SIM card from my Moto phone into this Sony and it doesn’t work. It shows that it is on the T-mobile network, but it won’t connect. I called T-mobile support and they say that it is carrier locked, but don’t tell me which carrier has it locked.
T-mobile support did tell me that it is compatible with their network and moving the SIM card phone should simply work. Now I’m wondering if it’s a problem with signal bands, but support said it should work.
Do I need to carrier unlock this phone or can I proceed with installing SFOS and it will then be unlocked (effectively?). Since T-mobile support says it is carrier locked I suspect it will not work under SFOS either.
Thank you for your help.
Ah, well, nevermind. I’m going to ship this phone back to the Ebay seller.
I went through this with a spare Motorola G-series and could not break carrier lock. Yes, ship it back.
Hi Ima,willing to buy this from you.
Huh, I was able to buy a license with an American credit card with no VPN…
-this changed a few years ago, but it was the case that you needed to use a vpn. i used tor a few times.
there was NEVER a problem with using USA credit cards/etc, it was just an IP address source country check for your browser connection.
now, however, you dont need anything special, you can just buy a license from the USA.