Roborock app doesn't work

[williamb]

Hi All !

Even though I’ve been a SailfishOS user for several years (since XA2 became compatible), I’m still a novice in the programming approach…

Before the 4.5 update, the Roborock application only worked with version 3. The latest version 4 (which dates anyway) never worked.

Recently, I have not been able to access this app again (maybe I updated it by mistake) and even a reinstallation with the old versions does nothing (continuous splash screen)

Has anyone managed to get this app to work? If not, and if there is a charitable soul nearby, can you help me provide the community with the elements to understand why the app does not start?

Thanking you, look forward to reading from you!

Edit: excuse my googled language

[davidrasch]

Might have to do with the version upgrades of android support. I think sfos 4.5 brought an upgrade to android 11

[williamb]

One version finally managed to work, the 2.3.
Maybe the same as before the upgrade to Android 11, or maybe an even earlier version…
I’m not sure if Android 11 support brought anything for this app. Other apps are probably in this case.

=> Is there a tool that would allow me to have access to the start logs of the app to understand what is wrong?

[abranson]

I just got this working! Noticed that it was hanging on the splash while trying to set up some sort of wifi networks, which android isn’t allowed to do. So I tried denying the permission for that, and now it starts.

Open the Android settings app by tapping ‘Android version’ on the AppSupport settings page. Then go to ‘Apps and Notifications’ > Advanced > Special App Access > Wifi Control and set Roborock to not allowed. I don’t think you’ll be able to set up a new vacuum on Sailfish as I think that’s what the wifi thing is used for. But if the thing is already on your wifi network then you should be fine.