Roaming not working (Free.fr plan in Switzerland)

Bug Reports
#1

REPRODUCIBILITY (% or how often): 100%
BUILD ID = OS VERSION (Settings > About product): 4.3.0.12 Free
HARDWARE (XA2, X10, X10 II, …): XA2 Dual
UI LANGUAGE: English
REGRESSION: (compared to previous public release: Yes, No, ?): ?

DESCRIPTION:

Mobile plan operator: Free (France). Roaming subscribed + intl options enabled (verified).
Roaming Doesn’t work in Switzerland
Roaming was working on other phones with the same SIM/plan.

PRECONDITIONS:

STEPS TO REPRODUCE:

  1. Have a Free mobile Plan
  2. Try to use it in Switzerland

EXPECTED RESULT:

Could use phone normally

ACTUAL RESULT:

Local networks can be seen in Settings > Mobile Data > Select networks but are greyed out.
Below Select networks is written Network Denied
Sim tried on both slots, with and without a local Sim which is working.

ADDITIONAL INFORMATION:

(Please ALWAYS attach relevant data such as logs, screenshots, etc…)
I would post a log but where is it located for Phone connections?

#2

Next time you’re confronted with this problem, you can check this tutorial from Jolla. I checked myself and Ofono logger seems to be only available from OpenRepos, at least on my Xperia 10 II.

1 Like
#3

Next time is today!
I’ll do it right away, thanks.