Problem with changing the call forwarding settings

REPRODUCIBILITY: 0% (not specified)
OSVERSION: 5.0.0.71
HARDWARE: Jolla C2 - s19mps - s19mps - 1.0.0.52 - aarch64
UI LANGUAGE: English (UK) (user: en_GB, os: en_GB.utf8)
REGRESSION: not specified

DESCRIPTION:

Device can’t recognize call forwarding is on and device can’t change settings.

PRECONDITIONS:

I don’t understand this point.

STEPS TO REPRODUCE:

  1. Device retrieves settings couple minutes before settings page is opened
  2. When changing settings device reports: “Problem with changing the call forwarding settings”
  3. Device turned call forwarding on but it didn’t report that.
  4. Device can’t change settings or turn call forwarding off - even I reboot phone.

EXPECTED RESULTS:

Call forwarding is switched on/off

ACTUAL RESULTS:

Call forwarding has been stuck. Can’t switch off.

MODIFICATIONS:

  • Patchmanager: yes
  • OpenRepos: yes
  • Chum: yes
  • Other: none specified

ADDITIONAL INFORMATION:

Device Owner User: defaultuser
Home Encryption: enabled


the initial version of this bug report was created using Bugger 0.9.16+git2

Earlier reports/discussion/duplicates:

Note: Most of these problems are reported fixed. But the discussions might be useful on how to get and read logs.

5 Likes

Thanks for reporting the issue. I’ve created an internal bug report about this.

5 Likes

How does call forwarding work? I didn’t even know we could do it with SailfishOS?

Settings → Apps → Phone app

2 Likes

Call forwarding was indeed broken and made a fix for it Fix call forwarding, setting data profiles and 5g in AIDL interface. Limit default preferred network mode by available technologies by mlehtima · Pull Request #47 · mer-hybris/ofono-binder-plugin · GitHub and fixed some other issues at the same time

4 Likes

I have to say I don’t understand this (I’m very bad with code things). Is this kind of guide for users or something else?

So I just did a test with forwarding all my call my X10 III SFOS 5.0.0.72 and the error came up -

problem with changing the call forwarding settings

but the actual forwarding was done.

I think this would be “something else”, i.e. the developers have found the reason for the incorrect behaviour of the device and also already developed a fix. Right now, I think there’s nothing for us basic users to do except to wait for the fix to be released in a future software update.

2 Likes

Thank you for this answer