Poor call quality on Volte

Bug Reports
1

REPRODUCIBILITY: 75% (often)
OSVERSION: 5.0.0.55
HARDWARE: Reeder S19 Max Pro S - s19mps - s19mps - 1.0.0.40 - aarch64
UI LANGUAGE: Suomi (user: fi_FI, os: fi_FI.utf8)
REGRESSION: not specified

DESCRIPTION:

Calling with Volte makes lagging and echoing voice, which makes hard to understand the speech.

PRECONDITIONS:

Elisa 4G in use in Finland

STEPS TO REPRODUCE:

  1. Call with Volte enabled
  2. Request recipient of the call to analyze speech quality
  3. Call with Volte disabled
  4. Request recipient of the call to analyze speech quality

EXPECTED RESULTS:

Similar or better speech quality with Volte enabled

ACTUAL RESULTS:

Poor speech quality with Volte enabled

MODIFICATIONS:

  • Patchmanager: no
  • OpenRepos: no
  • Chum: no
  • Other: none specified

ADDITIONAL INFORMATION:

Device Owner User: defaultuser
Home Encryption: enabled

the initial version of this bug report was created using Bugger 0.9.13+git1
2

Are you sure that call is with VoLTE? Was there a 4G icon during a call?

3

I can’t say for sure. The only thing I changed was the Volte setting. Another thing what disturbes me is that the Jolla C2 phone claims to have a proper 4G with full bar when two other phones claim poor network quality.

I try to test more later this week.

4

There is no standard for that. So it’s very subjective.

Remember that there is VoLTE call only in 4G.

5

Currently I call constantly without Volte. Still sometimes when calling the callee claims the call quality to be very poor. There is a need to concentrate to distinguish the words said.

6

This sounds like a 2G call. Note that for true VoLTE call both parties needs proper signal, access to to VoLTE and phone that support it.

You can verify that if during a call there is 2G icon.

1 Like