Phone and People app hanging - Sailfish OS 2.1

General
#1

[ This topic re-posted here from Devices category so that it does not miss some help-full eyeballs. Sorry if I am breaking some rule ]

Hello,

Version : Sailfish OS 2.1

Build : 2.1.4.14

Since a few days, my Intex aquafish phone app is not able to run. People app is also not able to run. This needs explanation. When I start call app, the app cannot finish reading, remains busy and does not come up, but still lets me pull down and dial a number and call does go. But it does not show any contacts.I can call only numbers I know by heart. In people app,I can add contact, but no feedback whether it got added. I cannot search for contacts. In messages, contacts names do not appear. I can receive messages and send messages if I know number.

Basically I understand apps are unable to read contact database. I connected to phone in Dev mode, copied contacts.db (/home/nemo/Documents/Comm/Contacts.db) over to desktop, read it, exported tables. No error. I did a “pragma integrity_check” on the database in-place (ssh session), also OK.

What else I can do? Any suggestions, thanks in advance.

#2

You could try reinstalling the Phone app and the People app one by one. This does not and should not affect your contacts, they should stay intact.

#3

Thanks for the reply.

I see no option to re-install the app. This app is not among the apps listed in the Store app.

In settings, I see no option to re-install.

#4

I thought you might say that…you have to do it through terminal, so Developer Mode needs to be set with a password;

In terminal;

To remove app;

devel-su pkcon remove jolla-contacts

To reinstall app;

devel-su pkcon install jolla-contacts

Do the same for phone app, but replace ‘jolla-contacts’ with ‘voicecall-ui’;

devel-su pkcon remove voicecall-ui

after;

devel-su pkcon install voicecall-ui
#5

In the meanwhile, I have reset the device, re-updated and the applications are coming up.

I had created a backup of data. I restored data. But contacts did not get restored.

I also have contacts.db and commhistory.db. Is there a way I can feed this data to above apps ?

I do not know the innards of sailfish, but know my way in Linux and command line.

Thanks all the same.

#6

also, can you tell me where this data is located in the file-system ?

#7

This leads the the following message:

Fatal error: This request will break your system!