Notification sound issue

REPRODUCIBILITY (% or how often): every day, but it appears randomly
BUILD ID = OS VERSION (Settings > About product): 3.4 (but also in 3.3)
HARDWARE (Jolla1, Tablet, XA2,…): Jolla C
UI LANGUAGE: French
REGRESSION: (compared to previous public release: Yes, No, ?): Compared to 3.2 it is a regression, and it was probably correct for some time with 3.3

DESCRIPTION:

Some time along the day, the notification sound for chat message is ringing. Often several times in a short time like 5 minutes.

But, there aren’t messages (my XMPP account haven’t received any messages) and no popup notification have appeared neither.

When my XMPP account receives a message, sound notification + popup have a correct behaviour.

It is pretty annoying, especially when the issue come up during the night.

Rebooting the device doesn’t have any effect.

1 Like

Do you have other chat apps or software installed?

I had same kind of issue with WhatsApp, I think it made a sound without notification every time it started to do a backup or something. i ended up disabling some notifications in the apps Android settings.