No sound in Whatsapp and Firefox Browser

REPRODUCIBILITY (% or how often): 100 %
BUILD ID: (Struven ketju
HARDWARE (Jolla1, Tablet, XA2,…): Sony XA2 Plus - Dual SIM
REGRESSION: (compared to previous public release: Yes, No, ?): No, exist also in previous versions, perhaps since 4.3 (Suomenlinna)

I haven’t found a thread about this problem. If it’s a know problem I am glad for a link to the possible solution.

It’s not possible to hear sound in Whatsapp and Firefox Browser.

In Whatsapp it’s not possible to hear any sound. Neither voice message nor videos.
In the Firefox browser it’s the same problem. I hear no sound in youtube videos.

With the Jolla browser I have no problems in YT.
No problems with sound in self taken videos.

I’ve checked the permissions for both apps. All permissions are granted.


1 Like

I may be wrong, but audio playback was fixed in, you can try to update the OS first.