No audio during or just before phone call (new info, please hear me out)

Yes, I know, there’s dozens of near-identical bug reports already, but this one has nuances.

REPRODUCIBILITY: read below
OS VERSION: 5.0.0.68
HARDWARE: Xperia X 10II
UI LANGUAGE: English UK
REGRESSION:

DESCRIPTION:

I called some tech support, here in Finland. They had several numbers. One, a normal cell phone number, then 1 or 2 service numbers (starting with 010 or 020).

No problem with the cell phone.

Calling one of the other numbers, I heard an automated announcement, then when - presumably - the technician picked up, I heard nothing.
This part is reproducible!

He called me back and everything was fine. I asked him, he said he didn’t hear me either before.

This makes me think that there might be a switch in technology after the automated announcement? That makes SFOS fail?

I also notice that I never hear a ring tone anymore. When calling someone, the “toot toot” before they answer. Once they answer everything is fine.

PRECONDITIONS:

A DNA SIM card, VoLTE enabled.

MODIFICATIONS:

Patchmanager is installed, but only one patch: Email plaintext view

You presume it is reprodicible?

A codec going wrong switch perhaps? Logs would probably tell.

This definitely isn’t new. You said you wouldn’t mix issues.

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