Mobile ID not working

REPRODUCIBILITY: 100%
OS VERSION: Sailfish OS 4.4.0.72 (Vanha Rauma)
HARDWARE: Xperia XA2 h3113
UI LANGUAGE: DE
REGRESSION:

DESCRIPTION:

Mobile ID (version 3.007) does not work

PRECONDITIONS:

ServiceProviderName: upc ch
Mobile ID: Version 3.007

STEPS TO REPRODUCE:

  1. go to My Mobile ID Login
  2. in dashboard go to Test Mobile ID

EXPECTED RESULT:

Ok
The test was successful

ACTUAL RESULT:

Error
The test was unsuccessful
Your Mobile ID test run was unfortunately not successful.

MODIFICATIONS:

Patchmanager: no
OpenRepos: yes
Chum: yes
Other: no:

ADDITIONAL INFORMATION:

Device Owner User: defaultuser
Home Encryption: enabled

Extract from journalctl

Nov 04 15:40:32 XperiaXA2 simkit[13408]: [D] unknown:0 - /simkitagent/ril_0 - PlayTone:  "positive-acknowledgement"  :  "" ( 0 ) "file:///usr/share/simkit/audio/positive-acknowledgement.wav"
Nov 04 15:40:33 XperiaXA2 invoker[5817]: WARNING: An inactive plugin is misbehaving - tried to show a window!
Nov 04 15:40:33 XperiaXA2 invoker[5817]: WARNING: requestActivate() called for  QQuickView(0x6b33f0)  which has Qt::WindowDoesNotAcceptFocus set.
Nov 04 15:40:34 XperiaXA2 simkit[13408]: [D] unknown:0 - /simkitagent/ril_0 - responseOK
Nov 04 15:40:34 XperiaXA2 kernel: binder: 6488 RLIMIT_NICE not set
Nov 04 15:40:34 XperiaXA2 simkit[13408]: [D] unknown:0 - /simkitagent/ril_0 - replyErrorEnd
Nov 04 15:40:34 XperiaXA2 lipstick[5048]: [W] unknown:336 - file:///usr/share/lipstick-jolla-home-qt5/switcher/Switcher.qml:336: TypeError: Cannot read property of null
Nov 04 15:40:34 XperiaXA2 mce[2192]: tklock.c: tklock_dbus_notification_end_cb(): notification end from name=:1.256 owner=:1.256 pid=13408 uid=100000 gid=996 priv=1 cmd=/usr/bin/simkit

Extract from ofono.log

2022-11-04 15:06:05.129 slot1> 0000: 01 00 00 00 f1 03 00 00  63 00 00 00 00 00 00 00    ........ c.......
2022-11-04 15:06:05.129 slot1  0008: ff ff ff ff ff ff ff ff  ff ff ff ff ff ff ff ff    ........ ........
2022-11-04 15:06:05.129 slot1  0018: ff ff ff ff 1e 00 00 00  55 00 00 00 0a 00 00 00    ........ U.......
2022-11-04 15:06:05.129 slot1  0028: c4 00 00 00 ff ff ff 7f  ff ff ff 7f ff ff ff 7f    ........ ........
2022-11-04 15:06:05.129 src/ril_netreg.c: ril_netreg_get_signal_strength() gw: 99, lte: 30, qdbm: 0
2022-11-04 15:06:05.129 src/ril_netreg.c: ril_netreg_strength_notify() 96
2022-11-04 15:06:05.129 src/network.c: ofono_netreg_strength_notify() strength 96
2022-11-04 15:06:05.129 src/alien-radio-service.c: alien_radio_indication_proc() slot1_alien currentSignalStrength
2022-11-04 15:06:05.129 src/alien-radio-service.c: alien_radio_service_remote_object_submit_tx() slot1_alien android.hardware.radio@1.0::IRadioIndication currentSignalStrength
2022-11-04 15:06:05.734 src/stk.c: send_simple_response() result 0
2022-11-04 15:06:05.734 src/stk.c: stk_respond() 
2022-11-04 15:06:05.734 src/ril_stk.c: ril_stk_terminal_response() rilmodem terminal response: 810301200182028281830100
2022-11-04 15:06:05.734 slot1< [00000221] STK_SEND_TERMINAL_RESPONSE
2022-11-04 15:06:05.734 slot1< 0000: 46 00 00 00 21 02 00 00  18 00 00 00 38 00 31 00    F...!... ....8.1.
2022-11-04 15:06:05.734 slot1  0008: 30 00 33 00 30 00 31 00  32 00 30 00 30 00 31 00    0.3.0.1. 2.0.0.1.
2022-11-04 15:06:05.734 slot1  0018: 38 00 32 00 30 00 32 00  38 00 32 00 38 00 31 00    8.2.0.2. 8.2.8.1.
2022-11-04 15:06:05.734 slot1  0028: 38 00 33 00 30 00 31 00  30 00 30 00 00 00 00 00    8.3.0.1. 0.0.....
2022-11-04 15:06:05.783 slot1 IRadioResponse 61 sendTerminalResponseToSim
2022-11-04 15:06:05.783 slot1> [00000221] OK
2022-11-04 15:06:05.783 slot1> 0000: 00 00 00 00 21 02 00 00  00 00 00 00                ....!... ....
2022-11-04 15:06:05.783 src/ril_stk.c: ril_stk_terminal_response_cb() 
2022-11-04 15:06:05.783 src/stk.c: stk_command_cb() TERMINAL RESPONSE to a command reported no errors
2022-11-04 15:06:05.783 src/alien-radio-service.c: alien_radio_response_proc() slot1_alien sendTerminalResponseToSimResponse ok
2022-11-04 15:06:05.788 slot1 IRadioIndication 13 stkProactiveCommand
2022-11-04 15:06:05.788 slot1> STK_PROACTIVE_COMMAND
2022-11-04 15:06:05.789 slot1> 0000: 04 00 00 00 f5 03 00 00  92 00 00 00 44 00 30 00    ........ ....D.0.
2022-11-04 15:06:05.789 slot1  0008: 34 00 37 00 38 00 31 00  30 00 33 00 30 00 31 00    4.7.8.1. 0.3.0.1.
2022-11-04 15:06:05.789 slot1  0018: 32 00 31 00 38 00 31 00  38 00 32 00 30 00 32 00    2.1.8.1. 8.2.0.2.
2022-11-04 15:06:05.789 slot1  0028: 38 00 31 00 38 00 32 00  30 00 44 00 33 00 43 00    8.1.8.2. 0.D.3.C.
2022-11-04 15:06:05.789 slot1  0038: 30 00 30 00 43 00 32 00  33 00 34 00 39 00 44 00    0.0.C.2. 3.4.9.D.
2022-11-04 15:06:05.789 slot1  0048: 35 00 45 00 30 00 36 00  38 00 39 00 43 00 42 00    5.E.0.6. 8.9.C.B.
2022-11-04 15:06:05.789 slot1  0058: 37 00 33 00 46 00 41 00  39 00 45 00 39 00 45 00    7.3.F.A. 9.E.9.E.
2022-11-04 15:06:05.789 slot1  0068: 33 00 45 00 39 00 37 00  44 00 44 00 41 00 30 00    3.E.9.7. D.D.A.0.
2022-11-04 15:06:05.789 slot1  0078: 36 00 39 00 42 00 41 00  30 00 43 00 32 00 32 00    6.9.B.A. 0.C.2.2.
2022-11-04 15:06:05.789 slot1  0088: 41 00 37 00 43 00 42 00  32 00 30 00 36 00 41 00    A.7.C.B. 2.0.6.A.
2022-11-04 15:06:05.789 slot1  0098: 37 00 39 00 34 00 45 00  30 00 46 00 42 00 42 00    7.9.4.E. 0.F.B.B.
2022-11-04 15:06:05.789 slot1  00a8: 43 00 44 00 46 00 32 00  46 00 30 00 42 00 39 00    C.D.F.2. F.0.B.9.
2022-11-04 15:06:05.789 slot1  00b8: 30 00 43 00 32 00 32 00  39 00 37 00 45 00 37 00    0.C.2.2. 9.7.E.7.
2022-11-04 15:06:05.789 slot1  00c8: 41 00 30 00 45 00 36 00  35 00 42 00 39 00 43 00    A.0.E.6. 5.B.9.C.
2022-11-04 15:06:05.790 slot1  00d8: 36 00 36 00 39 00 37 00  34 00 31 00 34 00 39 00    6.6.9.7. 4.1.4.9.
2022-11-04 15:06:05.790 slot1  00e8: 32 00 32 00 36 00 38 00  35 00 41 00 36 00 36 00    2.2.6.8. 5.A.6.6.
2022-11-04 15:06:05.790 slot1  00f8: 39 00 42 00 43 00 37 00  36 00 31 00 37 00 39 00    9.B.C.7. 6.1.7.9.
2022-11-04 15:06:05.790 slot1  0108: 31 00 39 00 30 00 34 00  37 00 44 00 43 00 42 00    1.9.0.4. 7.D.C.B.
2022-11-04 15:06:05.790 slot1  0118: 45 00 39 00 36 00 31 00  46 00 36 00 31 00 43 00    E.9.6.1. F.6.1.C.
2022-11-04 15:06:05.790 slot1  0128: 00 00 00 00                                         ....
2022-11-04 15:06:05.790 src/ril_stk.c: ril_stk_pcmd_notify() pcmd: D0478103012181820281820D3C00C2349D5E0689CB73FA9E9E3E97DDA069BA0C22A7CB206A794E0FBBCDF2F0B90C2297E7A0E65B9C6697414922685A669BC7617919047DCBE961F61C
2022-11-04 15:06:05.790 src/stk.c: send_simple_response() result 50
2022-11-04 15:06:05.790 src/stk.c: stk_respond() 
2022-11-04 15:06:05.790 src/ril_stk.c: ril_stk_terminal_response() rilmodem terminal response: 810301218182028281830132
2022-11-04 15:06:05.790 slot1< [00000222] RESPONSE_ACK
2022-11-04 15:06:05.791 slot1< 0000: 20 03 00 00 22 02 00 00                              ..."...
2022-11-04 15:06:05.791 slot1< [00000223] STK_SEND_TERMINAL_RESPONSE
2022-11-04 15:06:05.791 slot1< 0000: 46 00 00 00 23 02 00 00  18 00 00 00 38 00 31 00    F...#... ....8.1.
2022-11-04 15:06:05.791 slot1  0008: 30 00 33 00 30 00 31 00  32 00 31 00 38 00 31 00    0.3.0.1. 2.1.8.1.
2022-11-04 15:06:05.791 slot1  0018: 38 00 32 00 30 00 32 00  38 00 32 00 38 00 31 00    8.2.0.2. 8.2.8.1.
2022-11-04 15:06:05.791 slot1  0028: 38 00 33 00 30 00 31 00  33 00 32 00 00 00 00 00    8.3.0.1. 3.2.....
2022-11-04 15:06:05.791 src/alien-radio-service.c: alien_radio_indication_proc() slot1_alien stkProactiveCommand
2022-11-04 15:06:05.820 slot1 IRadioResponse 61 sendTerminalResponseToSim
2022-11-04 15:06:05.820 slot1> [00000223] OK
2022-11-04 15:06:05.820 slot1> 0000: 00 00 00 00 23 02 00 00  00 00 00 00                ....#... ....
2022-11-04 15:06:05.820 src/ril_stk.c: ril_stk_terminal_response_cb() 
2022-11-04 15:06:05.820 src/stk.c: stk_command_cb() TERMINAL RESPONSE to a command reported no errors
2022-11-04 15:06:05.820 src/alien-radio-service.c: alien_radio_response_proc() slot1_alien sendTerminalResponseToSimResponse ok
2022-11-04 15:06:05.823 slot1 IRadioIndication 14 stkEventNotify
2022-11-04 15:06:05.823 slot1> STK_EVENT_NOTIFY
2022-11-04 15:06:05.823 slot1> 0000: 04 00 00 00 f6 03 00 00  54 00 00 00 44 00 30 00    ........ T...D.0.
2022-11-04 15:06:05.823 slot1  0008: 32 00 38 00 38 00 31 00  30 00 33 00 30 00 31 00    2.8.8.1. 0.3.0.1.
2022-11-04 15:06:05.823 slot1  0018: 31 00 33 00 30 00 30 00  38 00 32 00 30 00 32 00    1.3.0.0. 8.2.0.2.
2022-11-04 15:06:05.823 slot1  0028: 38 00 31 00 38 00 33 00  30 00 36 00 30 00 37 00    8.1.8.3. 0.6.0.7.
2022-11-04 15:06:05.823 slot1  0038: 39 00 31 00 31 00 34 00  38 00 37 00 30 00 34 00    9.1.1.4. 8.7.0.4.
2022-11-04 15:06:05.823 slot1  0048: 30 00 39 00 35 00 33 00  30 00 30 00 30 00 42 00    0.9.5.3. 0.0.0.B.
2022-11-04 15:06:05.823 slot1  0058: 31 00 34 00 31 00 31 00  31 00 37 00 30 00 34 00    1.4.1.1. 1.7.0.4.
2022-11-04 15:06:05.823 slot1  0068: 38 00 31 00 39 00 31 00  37 00 30 00 37 00 46 00    8.1.9.1. 7.0.7.F.
2022-11-04 15:06:05.823 slot1  0078: 46 00 36 00 30 00 31 00  30 00 41 00 32 00 35 00    F.6.0.1. 0.A.2.5.
2022-11-04 15:06:05.823 slot1  0088: 30 00 30 00 35 00 30 00  39 00 42 00 45 00 43 00    0.0.5.0. 9.B.E.C.
2022-11-04 15:06:05.823 slot1  0098: 30 00 38 00 33 00 39 00  34 00 44 00 44 00 35 00    0.8.3.9. 4.D.D.5.
2022-11-04 15:06:05.823 slot1  00a8: 41 00 39 00 00 00 00 00                             A.9.....
2022-11-04 15:06:05.824 src/ril_stk.c: ril_stk_event_notify() pcmd: D0288103011300820281830607911487040953000B141117048191707FF6010A2500509BEC08394DD5A9
2022-11-04 15:06:05.824 src/stk.c: ofono_stk_proactive_command_handled_notify() type: 19
2022-11-04 15:06:05.824 slot1< [00000224] RESPONSE_ACK
2022-11-04 15:06:05.824 slot1< 0000: 20 03 00 00 24 02 00 00                              ...$...
2022-11-04 15:06:05.824 src/alien-radio-service.c: alien_radio_indication_proc() slot1_alien stkEventNotify
2022-11-04 15:06:06.184 slot1 IRadioIndication 12 stkSessionEnd
2022-11-04 15:06:06.184 slot1> STK_SESSION_END
2022-11-04 15:06:06.184 slot1> 0000: 04 00 00 00 f4 03 00 00                             ........
2022-11-04 15:06:06.185 src/ril_stk.c: ril_stk_session_end_notify() 
2022-11-04 15:06:06.185 slot1< [00000225] RESPONSE_ACK
2022-11-04 15:06:06.185 slot1< 0000: 20 03 00 00 25 02 00 00                              ...%...
2022-11-04 15:06:06.185 src/alien-radio-service.c: alien_radio_indication_proc() slot1_alien stkSessionEnd
2022-11-04 15:06:09.608 slot1 IRadioIndication 9 currentSignalStrength
2022-11-04 15:06:09.608 slot1> SIGNAL_STRENGTH
2022-11-04 15:06:09.608 slot1> 0000: 01 00 00 00 f1 03 00 00  63 00 00 00 00 00 00 00    ........ c.......
2022-11-04 15:06:09.609 slot1  0008: ff ff ff ff ff ff ff ff  ff ff ff ff ff ff ff ff    ........ ........
2022-11-04 15:06:09.609 slot1  0018: ff ff ff ff 1e 00 00 00  55 00 00 00 0b 00 00 00    ........ U.......
2022-11-04 15:06:09.609 slot1  0028: ec 00 00 00 ff ff ff 7f  ff ff ff 7f ff ff ff 7f    ........ ........

I could not find said dashboard. You probably have to log in first to see it. I was unaware of “Mobile ID”, the website tells it’s a Swiss solution, but I didn’t find out what problem it solves. I am very sorry, of course this is of no help. But what exactly gets tested by testing a “Mobile ID” that way? What do you want to achieve? Is this Sailfish OS related in any way?

1 Like

For a better understanding of Mobile ID problem, look here:

I wanted to enable “Mobile ID”.

Sometimes the Mobile ID password request does not show up in SFOS and I need to reboot the phone for it to work again. Could be a regression since last OS update as I don’t remember having to do that before.
All in all, it works like a charm on my XA2 Plus and I’m very happy it works even with SFOS.
If I can help further be so kind to give clear and concise steps to help out.

I have tested my SIM card (Mobile ID version: 3.007) with a Sony Xperia X (Lineageos 18.1) and a Microsoft Lumia 950.
With both it works without problems.

@Maximilian1st What Mobile ID version do you have?

Excuse me, I was quite blank on this topic and wasn’t able to add anything but stupid questions. What I understand now is that you first need some special SIM which (if all goes well) triggers something in the phone('s OS). And it seems to be some kind of standard in some (or even many) countries in Europe. I have never heard of it, partly because life in the country I live in isn’t much “digitally enhanced”.

Exactly, Mobile-ID is a SIM-card based solution – so you need a service agreement with your mobile operator, and a specific SIM-card.
SIM Application Toolkit (part of GSM standard 11.14.) must be available on the device

What’s best: once activated, you can use it across devices. For example you may want to access your online bank via your computer, just start the logging in process by selecting Mobile-ID, type in your phone number and authenticate the request from your mobile phone.

When I trigger a Mobile ID login, the following happens:
A blank window appears on the mobile phone, when I swipe the window from top to bottom the SIM Toolkit app appears and the login fails.

blank window

SIM Toolkit app appears

If I then try again, this window appears briefly and the process fails again.

How can I create more trace/debug logs so someone can identify the error?

[root@XperiaXA2 defaultuser]# journalctl  -af -t simkit --no-pager
-- Logs begin at Wed 2022-11-09 08:22:56 CET. --
Nov 09 08:24:18 XperiaXA2 simkit[30898]: [D] unknown:0 - Using Wayland-EGL
Nov 09 08:24:19 XperiaXA2 simkit[30898]: [D] onCompleted:580 - Warning: specifying an object instance for initialPage is sub-optimal - prefer to use a Component
Nov 09 08:24:19 XperiaXA2 simkit[30898]: [D] onCompleted:580 - Warning: specifying an object instance for initialPage is sub-optimal - prefer to use a Component
Nov 09 08:27:19 XperiaXA2 simkit[30898]: [D] unknown:0 - /simkitagent/ril_0 - Cancel
Nov 09 08:27:19 XperiaXA2 simkit[30898]: [D] unknown:0 - /simkitagent/ril_0 - replyErrorEnd
Nov 09 08:27:41 XperiaXA2 simkit[30898]: [D] unknown:0 - /simkitagent/ril_0 - PlayTone:  "positive-acknowledgement"  :  "" ( 0 ) "file:///usr/share/simkit/audio/positive-acknowledgement.wav"
Nov 09 08:27:42 XperiaXA2 simkit[30898]: [D] unknown:0 - /simkitagent/ril_0 - responseOK
Nov 09 08:27:42 XperiaXA2 simkit[30898]: [D] unknown:0 - /simkitagent/ril_0 - replyErrorEnd
Nov 09 08:28:57 XperiaXA2 simkit[3897]: [D] unknown:0 - /ril_0 - Created
Nov 09 08:28:57 XperiaXA2 simkit[3897]: [D] unknown:0 - updating .desktop 0
Nov 09 08:28:57 XperiaXA2 simkit[3897]: [D] unknown:0 - updating .desktop 0
Nov 09 08:28:57 XperiaXA2 simkit[3897]: [D] unknown:0 - /ril_0 - Registering services
Nov 09 08:28:57 XperiaXA2 simkit[3897]: [D] unknown:0 - /ril_0 - QMap(("IdleModeIcon", QVariant(uchar, 0))("IdleModeText", QVariant(QString, ""))("MainMenu", QVariant(QDBusArgument, ))("MainMenuIcon", QVariant(uchar, 0))("MainMenuTitle", QVariant(QString, "upc ch")))
Nov 09 08:28:57 XperiaXA2 simkit[3897]: [D] unknown:0 - updating .desktop 1
Nov 09 08:28:57 XperiaXA2 simkit[3897]: [D] unknown:0 - simId "xxxxxxxxxxxxxxx"
Nov 09 08:28:57 XperiaXA2 simkit[3897]: [D] unknown:0 - menuTitle "upc ch"
Nov 09 08:28:57 XperiaXA2 simkit[3897]: [D] unknown:0 - updating .desktop 1
Nov 09 08:28:57 XperiaXA2 simkit[3897]: [D] unknown:0 - simId "xxxxxxxxxxxxxxx"
Nov 09 08:28:57 XperiaXA2 simkit[3897]: [D] unknown:0 - menuTitle "upc ch"
Nov 09 08:28:57 XperiaXA2 simkit[3897]: [D] unknown:0 - /simkitagent/ril_0 - Object registered
Nov 09 08:29:17 XperiaXA2 simkit[3897]: [D] unknown:0 - /simkitagent/ril_0 - PlayTone:  "positive-acknowledgement"  :  "" ( 0 ) "file:///usr/share/simkit/audio/positive-acknowledgement.wav"
Nov 09 08:29:17 XperiaXA2 simkit[3897]: [D] unknown:0 - Creating simkit window
Nov 09 08:29:17 XperiaXA2 simkit[3897]: [D] unknown:0 - Using Wayland-EGL
Nov 09 08:29:18 XperiaXA2 simkit[3897]: [D] onCompleted:580 - Warning: specifying an object instance for initialPage is sub-optimal - prefer to use a Component
Nov 09 08:29:18 XperiaXA2 simkit[3897]: [D] onCompleted:580 - Warning: specifying an object instance for initialPage is sub-optimal - prefer to use a Component
Nov 09 08:30:05 XperiaXA2 simkit[3897]: [D] unknown:0 - /simkitagent/ril_0 - replyErrorEnd
Nov 09 08:30:05 XperiaXA2 simkit[3897]: [D] unknown:0 - /simkitagent/ril_0 - replyErrorEnd
Nov 09 08:30:14 XperiaXA2 simkit[3897]: [D] unknown:0 - /simkitagent/ril_0 - PlayTone:  "positive-acknowledgement"  :  "" ( 0 ) "file:///usr/share/simkit/audio/positive-acknowledgement.wav"
Nov 09 08:30:16 XperiaXA2 simkit[3897]: [D] unknown:0 - /simkitagent/ril_0 - responseOK
Nov 09 08:30:16 XperiaXA2 simkit[3897]: [D] unknown:0 - /simkitagent/ril_0 - replyErrorEnd
Nov 09 08:31:17 XperiaXA2 simkit[3897]: [D] unknown:0 - Unregistered "/simkitagent/ril_0"
Nov 09 08:31:17 XperiaXA2 simkit[3897]: [D] unknown:0 - /simkitagent/ril_0 - Object unregistered
Nov 09 08:31:22 XperiaXA2 simkit[7566]: [D] unknown:0 - /ril_0 - Created
Nov 09 08:31:22 XperiaXA2 simkit[7566]: [D] unknown:0 - updating .desktop 0
Nov 09 08:31:22 XperiaXA2 simkit[7566]: [D] unknown:0 - updating .desktop 0
Nov 09 08:31:22 XperiaXA2 simkit[7566]: [D] unknown:0 - /ril_0 - Registering services
Nov 09 08:31:22 XperiaXA2 simkit[7566]: [D] unknown:0 - /ril_0 - QMap(("IdleModeIcon", QVariant(uchar, 0))("IdleModeText", QVariant(QString, ""))("MainMenu", QVariant(QDBusArgument, ))("MainMenuIcon", QVariant(uchar, 0))("MainMenuTitle", QVariant(QString, "upc ch")))
Nov 09 08:31:22 XperiaXA2 simkit[7566]: [D] unknown:0 - updating .desktop 1
Nov 09 08:31:22 XperiaXA2 simkit[7566]: [D] unknown:0 - simId "xxxxxxxxxxxxxxx"
Nov 09 08:31:22 XperiaXA2 simkit[7566]: [D] unknown:0 - menuTitle "upc ch"
Nov 09 08:31:22 XperiaXA2 simkit[7566]: [D] unknown:0 - updating .desktop 1
Nov 09 08:31:22 XperiaXA2 simkit[7566]: [D] unknown:0 - simId "xxxxxxxxxxxxxxx"
Nov 09 08:31:22 XperiaXA2 simkit[7566]: [D] unknown:0 - menuTitle "upc ch"
Nov 09 08:31:22 XperiaXA2 simkit[7566]: [D] unknown:0 - /simkitagent/ril_0 - Object registered

How can I check what version I am using?

Depending on the version, image 4 appears after image 2.

You are on the cutting edge and I’m lagging behind with Version 2.100

Is there perhaps a statement or instruction from Jolla on how I can debug this bug?

Estonian mobile ID works for me just fine, i simply close first emty window and after that appears pin 1 or 2 window. That kind of an oddity was there…allways?

Which Mobile ID version do you have?

Can’t check version on your way, if i tap on the icon, appears page, there is only ‘‘unblock’’ and ‘‘change codes’’ thats it.

Several year ago, in one of the first versions where the Estonian mobile ID worked, it worked fine without the first blank screen. After that it mostly works but often needs a restart for the phone and also I haven’t been able to change the pin-s.

Mobile ID Tested with v2.100 v3.007
Sony Xperia XA2 (SFOS 4.4) :white_check_mark: :x:
Sony Xperia X (SFOS 4.4) :white_check_mark: :x:
Sony Xperia X (Lineageos 18.1) :white_check_mark: :white_check_mark:
Microsoft Lumia 950 :white_check_mark: :white_check_mark:
Nokia N8 (Nokia Belle Refresh for Symbian^3) :white_check_mark: :white_check_mark:

I cross fingers I won’t need to change SIM card in the near future.