Mobiilivarmenne fails on Xperia 10 II

Bug Reports
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#1

REPRODUCIBILITY (% or how often): 100%
BUILD ID = OS VERSION (Settings > About product): 4.1.0.24 (Kvarken)
HARDWARE (XA2, X10, X10 II, …): Xperia X10 II - Dual SIM
UI LANGUAGE: English
REGRESSION: (compared to previous public release: Yes, No, ?): ?

DESCRIPTION:

Trying to use Mobiilivarmenne on a 10 II does not seem to work. I have set up the system identically to my older Xperia XA2 Ultra where this works fine.

PRECONDITIONS:

Have a mobile phone with a Mobiilivarmenne SIM in it.

STEPS TO REPRODUCE:

  1. Visit website (eg. https://www.kansalaisaloite.fi/ ) that can ask for authorization using Mobiilivarmenne
  2. Send out authorization request to your phone number

EXPECTED RESULT:

Authorization request arrives, you can use pulldown menu to accept it, and then give your mobiilivarmenne PIN number to send out the accepted authorization.

ACTUAL RESULT:

Authorization request arrives, but the pulldown menu stubbornly stays empty and thus you cannot accept the request, and can never proceed to the PIN entry.

ADDITIONAL INFORMATION:

Simultaneously, something fishy happens with the “Elisa” pseudo-app, which I guess is a bridge to applications run on the SIM. When you try to use the application directly, you get a message “no SIM apps available”, it closes itself, and the whole “Elisa” app disappears from the Sailfish app list. After a while it will again re-appear on its own in the main applications list.
Attempts of trying to use Mobiilivarmenne will also cause this app to disappear for a moment.

Community meeting on IRC 7th July 2022
#2

Thanks for your report. There will be a fix for this on OS release 4.3.0 (but not yet on 4.2.0).

Note: The mobile certificate is broken on some SIM cards while the rest (like on my Telia SIM) work fine.

2 Likes
#3

The above problems happen with an Elisa SIM. Thank you for the report on the fix.

#4

I have a Telia SIM but it’s not working. I never receive the authorization request. Also trying to do activation again doesn’t function.

Should I go get a new Sim? If the fix ain’t coming in the next release it’s gonna take months, right?

#5

As detailed above, I do receive the authentication request but am unable to acknowledge it, so your problem sounds a bit different?

I would suggest trying out the same SIM on a known-to-work (non-10 II) Sailfish or Android phone, to see if the issue is with the phone (operating system) or the SIM mobiilivarmenne mechanism itself?

#6

Well, I had the same SIM on my Xperia X where it worked fine. So I think this is somewhat related to your problem.

#7

As expected update to 4.2.0.19 Verla did not correct this. I’ll just have to wait for 4.3.0.

#8

I have a Telia sim and I just tested: drop the sim into old xa2 and mobiilivarmenne works just fine, switch to 10ii and it is dead. As the same sime works in the xa2, how could it be a problem in the sim? And, more interestingly, do I have any chance to get mobiilivarmenne working before 4.3.0 as that is prone to take ages, as we are just about to get 4.2.0 released?

#9

Just tested with 4.2.0.21 and still not working, unfortunately still as expected.
My guess is this issue is due the 32-to-64 bit architecture change.

#10

Just loaded SFOS 4.3.0.12 (Suomenlinna) and was able to authenticate myself to the suomi.fi portal via Elisa mobiilivarmenne. So, this may now be corrected?!

#11

@ ExTechOp
There was a fix for this issue. It used to hit only some SIM cards which made it hard to find.

Community meeting on IRC 7th July 2022
#12

This seems to be back with Vanha Rauma 4.4.0.64. It worked before update. Has anyone had success with mobiilivarmenne on 4.4.0.64?

Edit: tried to re-register, but nothing happens on the phone when it should prompt for creating a new pin code.

#13

I have not had issues with an Sony Xperia 10II and an Elisa mobile connection, just checked that it does still work.

#14

Maybe the problem is then specific to Telia, if Elisa works okay.

#15

I have never had problems with mobiilivarmenne and Telia on my X10II. I have 4.4.0.64 and last used it on tuesday.

#16

Maybe related?

https://www.telia.fi/yrityksille/asiakastuki/viat-ja-hairiot/hairiotiedote?id=INCTSF002558873&lang=fi

#17

I got it fixed by registering the mobiilivarmenne by using my old xa2, then I switched the sim into 10ii and mobiilivarmenne still works. So using the mobiilivarmenne in 10ii works, but registering does not.

#18

In theory this is now fixed (there was a solution marked), so I’ve also tagged it as “fixed”. If the original bug is still valid though, please let me know.

#19

Telia Mobiilivarmenne works on Xperia 10II for some time but then stops. No authorization request appears and if I choose the Telia app, the Mobiilivarmenne properties can not be seen. After reboot it works for some time (a day or so) until it doesn’t. A bit irritating. The device is running version 4.5.0.19 (Struven ketju), the situation was same with previous version. The same SIM card worked flawlessly on a HMD Nokia 6.2 Android.