MMS works on XA2 Plus but not on Xperia 10 II

REPRODUCIBILITY (% or how often): 100%
BUILD ID = OS VERSION (Settings > About product): 4.1.0.24
HARDWARE (XA2, X10, X10 II, …): X10 II
UI LANGUAGE: English
REGRESSION: (compared to previous public release: Yes, No, ?): ?

DESCRIPTION:

I cannot download MMS messages on my Xperia 10 II. It works with the same settings, OS version on my XA2 Plus. Both are dual sim. Wifi is off when I try and I cancel and restart the message just to be sure.

PRECONDITIONS:

None

STEPS TO REPRODUCE:

  1. Receive or send an MMS message
  2. Click to download
  3. Will either say downloading or waiting, but eventually fails.

EXPECTED RESULT:

MMS message is downloaded.

ACTUAL RESULT:

Says MMS message failed to download.

ADDITIONAL INFORMATION:

None

I have the same issue on my 10 II. Sometime it will download if I enable WiFi, but it’s not consistent.

How about wireless data – is that working okay? Have you tried changing Network mode (my 10 II is set to “prefer 4g”) in the Cellular network page and Protocol for MMS access point (“IP” in my case) to see if it makes a difference? In my case, those things mattered when I didn’t think they would.

Oh, and MMS proxy . . . are you using a URL or numeric IP address? On my 10 II, I had to use numeric IP – some kind of DNS issue going on.

2 Likes

Changing to the numeric IP did the trick. Thank you immensely, you have made my life just a little bit happier!

Unfortunately not a working solution for me. It might have helped somewhat with the nummeric IP for the mms proxy, but I still need to enable WiFi to be able to send and receive mms. Mobile data is working as expected and I have changed every setting IP/IPv6/Dual etc. but I still need the WiFi connection.

Ofono logger was just built for aarch64, so maybe MMS logger is coming right behind it and can be of some help diagnosing this issue.