REPRODUCIBILITY (% or how often):
90%
BUILD ID = OS VERSION (Settings > About product):
4.0 (present from version 2.0)
HARDWARE (XA2, X10, X10 II, …):
Intex and Sony Xperia2
UI LANGUAGE:
Français
REGRESSION: (compared to previous public release: Yes, No, ?):
NO
DESCRIPTION:
MMS fails to load
STEPS TO REPRODUCE:
- receive MMS
- Open MMS
EXPECTED RESULT:
MMS viewed
ACTUAL RESULT:
error message
Sometimes (but not always) I switch 4G-> 3G (sometimes 3G → 4G) and I receive MMS.
ADDITIONAL INFORMATION:
I have Jole apps “MMS Settings” and “MMS log”
User-Agent : Jolla (Mozilla/5.0)
User Agent profile: Jolla
Maximum message size: Medium (300kb)
Maximum image size : Default
MMS config :
Name : SFR MMS
connexion: mmssfr
protocol: ip
Proxy: 10.151.0.1
Port: 8080
MMS message center: http://mms1
Log: (I have full log from MMS logger, but cannot attach here)
2021-09-13 13:53:01 [mms-engine] Version 1.0.77 starting
2021-09-13 13:53:01 [mms-engine] Attaching to system bus
2021-09-13 13:53:01 [dbusaccess] Parsing “1;group(privileged)=allow”
2021-09-13 13:53:01 [ofonoext] Bus connected
2021-09-13 13:53:01 [mms-engine] Bus acquired, starting…
2021-09-13 13:53:01 [ofonoext] Name ‘org.ofono’ is owned by :1.8
2021-09-13 13:53:01 [mms-engine] Acquired service name ‘org.nemomobile.MmsEngine’
2021-09-13 13:53:01 [ofonoext] Interface version 8
2021-09-13 13:53:01 [mms-ofono] Modem ‘/ril_0’
2021-09-13 13:53:01 [mms-connman-nemo] Default SIM at /ril_0
2021-09-13 13:53:01 [mms-ofono] Name ‘org.ofono’ is owned by :1.8
2021-09-13 13:53:01 [mms-ofono] 1 modem(s) found
2021-09-13 13:53:01 [mms-ofono] SIM ril_0 is present
2021-09-13 13:53:09 [dbusaccess] Parsing /proc/8521/status
2021-09-13 13:53:09 [mms-engine] Processing push 112 bytes from 208103295757069
2021-09-13 13:53:09 [mms-dispatcher] Retrieve[29315] READY
2021-09-13 13:53:09 [mms-task] Retrieve[29315] READY → NEED_CONNECTION
2021-09-13 13:53:09 [mms-connection-nemo] MMS modem path /ril_0
2021-09-13 13:53:09 [mms-ofono] ril_0: not attached
2021-09-13 13:53:09 [mms-ofono] Context /ril_0/context1 is active
2021-09-13 13:53:09 [mms-ofono] Settings.Interface: rmnet_data0
2021-09-13 13:53:09 [mms-ofono] Settings.Method: static
2021-09-13 13:53:09 [mms-ofono] Settings.Address: 10.228.216.4
2021-09-13 13:53:09 [mms-ofono] Settings.Netmask: 255.255.255.248
2021-09-13 13:53:09 [mms-ofono] Settings.Gateway: 10.228.216.5
2021-09-13 13:53:09 [mms-ofono] Settings.DomainNameServers: 172.20.2.39 172.20.2.10
2021-09-13 13:53:09 [mms-ofono] Interface: rmnet_data0
2021-09-13 13:53:09 [mms-connection-nemo] MMS context /ril_0/context2
2021-09-13 13:53:09 [mms-connection-nemo] MessageProxy: 10.151.0.1:8080
2021-09-13 13:53:09 [mms-connection-nemo] MessageCenter: http://mms1
2021-09-13 13:53:09 [mms-connection-nemo] Activate /ril_0/context2
2021-09-13 13:53:09 [mms-ofono] Activating /ril_0/context2
2021-09-13 13:53:10 [mms-ofono] ERROR: GDBus.Error:org.ofono.Error.Failed: Operation failed
2021-09-13 13:53:10 [mms-ofono] Giving up on /ril_0/context2
2021-09-13 13:53:10 [mms-dispatcher] 208103295757069 FAILED
2021-09-13 13:53:10 [mms-task] Retrieve[29315] NEED_CONNECTION → SLEEP
2021-09-13 13:53:10 [mms-connection-nemo] Connection 208103295757069 cancelled
2021-09-13 13:53:10 [mms-connection-nemo] Released /ril_0
2021-09-13 13:53:25 [mms-task] Retrieve[29315] SLEEP → READY
2021-09-13 13:53:25 [mms-dispatcher] Retrieve[29315] READY
2021-09-13 13:53:25 [mms-task] Retrieve[29315] READY → NEED_CONNECTION
2021-09-13 13:53:25 [mms-connection-nemo] MMS modem path /ril_0
2021-09-13 13:53:25 [mms-ofono] ril_0: not attached