Microsoft Exchange account setup quirk

[nephros]

@tn71

accepting the input settings and then when it says there is a “Problem with checking credentials” to minimise the settings and restart the phone; when you go back to the accounts you’ll see it’s set up but disabled. Enable the account, enter the password, change the settings to what you want, and then sync the account. It should then be working and showing up in the mail app.

I’m not sure why it works, but it was the only (accidental) solution to my problem.

That is a (little-)known workaround for some account setup problems. You don’t have to reboot by the way, usually simply closing (not minimizing) and reopening the Settings app works.