REPRODUCIBILITY: 100%
OS VERSION: OS 4.4 build 4.4.0.58
HARDWARE: Sony Xperia xa2 dual sim
UI LANGUAGE: english uk
REGRESSION: no.
/ I have been having the double type issues since 4 version back or when Jolla patched the issues not sure when that was. The locked messag apps after close ststartestarted 3 versions or so back
DESCRIPTION:
as stated above if thethe message appliapplication isis closed it cant be reopened with rebooting. If it is opened and closed the phone becomes a paper weight and has to be rebooted or it will get warm (most likely cause a fire) and the batter rapidly discharges. Message and people app stop work. It bites.
PRECONDITIONS:
open message app the close the app and the phone goes into melt down mode as the battery discharges. Other apps stop working. It has been reported before jolla failed to address the issues. Now its worst as the people app fails to open now.
STEPS TO REPRODUCE:
open messaging application
close messaging application
open marshmallows and roast the over hot phone as it melts down due to rapid battery discharge
to prevent this open messages and never close it
EXPECTED RESULT:
I want my phone and os to work and not catch my flat on fire. (i dont have a bad battery)
ACTUAL RESULT:
cant open applications phone gets hot until rebooted.
I did say the hsrdware and the version is the latest. Please feel free to add it to the thread if you know whst the lastest paidpaid versionversion isis asas II donâtâŚ
you thinkthink something is wrong withwith thethe hhardware ?
The hardware was workingworking greaygreat untiluntil 4 versions ago⌠As reportedreported beforebefore all thisthis double typing is happening onon itsits ownown im notnot doing this. The phonephone goes on a roll and it justjust happens. This dod not happen until jollajolla had thatthat keyboard bug and my phone has been nuts every since.
im thinking its software. You mentioned a softwareâŚwhere can I find this software?
Thanks for your bug report @808. Youâre clearly suffering from some issues on your phone and it would be good to get to the bottom of it.
As requested by @nephros, it would be really helpful if you could please edit your original report to fill out these fields here at the top of the bug report:
REPRODUCIBILITY: 100%
OS VERSION:
HARDWARE:
UI LANGUAGE:
REGRESSION:
Without these, itâs a real challenge for us to test the bug.
Hereâs how to find this info:
OS VERSION: Settings app > About product > Build (e.g. â4.4.0.58â)
HARDWARE: Settings app > About product > Product name (e.g. Xperia 10 - Dual SIM).
UI LANGUAGE: Settings app > Language > Highlighted item (e.g. English (UK)).
REGRESSION: Did you experience this before your last Sailfish OS upgrade? If you did then answer âNoâ. If you didnât then answer âYesâ.
Do you have developer mode installed on your phone and would you be in a position to run some commands and/or collect some logs? We can provide clear instructions, but this may help get to the bottom of it and address the underlying issue on your phone.
Iâd also second @nephrosâs helpful suggest to use top, htop or Crest to find out which process is running hot. This is likely to be really useful in narrowing down the issue.
This is your bug report. If your goal is to get it fixed, please take the time to fill out the information required to do it. The guide how to get to that information is right there in the bug report template.
What is âlatest version of hardwareâ supposed to be? Can you say which device you are running?
in the time it has taken me to.craft this message the battery has drained down an additional 2% and the nuclear core in this thing is heating up⌠Gonna sit aa pork pie sausage roll on top of it to heat it up for supper.
interesting something new⌠Not sure ifif itsits due to thisthis crest tool running but the screen shot uploads take at least 5mins notice the time and the battery drain between these pictures
SoI left the phone on the charger for about 8hours after closing the jolla message application and took screen shots. The phone only charged to 45% so there is something very power hungry running not sure if crest application shows it but below are the shotsâŚsome are from a day or two before when the os was acting whacky.
the first picture is tge latest but i took it with the web browser on⌠I will add onefrom today with out the web browser on it will be the last picture
Nothing there looks particularly crazy in those screenshots as far as I can tell Even 44.3% for the browser probably isnât exceptional.
Itâs possible your device isnât moving into sleep mode when the screen is off for some reason. Iâm not sure how to test that though; Iâd have to look into it.
Here are pictures without the browser running⌠I let the crest app run for 17 hours and as stated the phone was on the power chager for at least 8 and did not charge pass 45% also i attempted to start the people and messages applications . They will not start.
phone works fine if i dont close the messaging application or if I dont open it. If I open iand close it after use âŚthe meltdown begins.
Just as a final demonstration of battery drain.
in just the time it has taken to write these messages look at the battery drain⌠Just a few mins have elapsed
Even 44.3% for the browser probably isnât exceptional.
