[Koli 4.0.1.45] Problems with xmpp accounts management

Bug Reports
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1

REPRODUCIBILITY (% or how often): 100%
BUILD ID = OS VERSION (Settings > About product): 4.0.1.45
HARDWARE (Jolla1, Tablet, XA2,…): XA2 Plus dual SIm (H4113)
UI LANGUAGE:French
REGRESSION: (compared to previous public release: Yes, No, ?): Yes

DESCRIPTION:

I created a xmpp account in settings > accounts but I could not get it online in settings > presence so I remove the account in settings > accounts. However, the account still appears in settings > presence
I 've rebooted the phone but no change.

PRECONDITIONS:

?

STEPS TO REPRODUCE:

  1. Create xmpp account in settings > accounts
  2. Try to go online in settings > presence
  3. Delete xmpp accounts in settings > accounts

EXPECTED RESULT:

The account should no longer appear in settings > presence

ACTUAL RESULT:

The account still appears in settings > presence

ADDITIONAL INFORMATION:

(Please ALWAYS attach relevant data such as logs, screenshots, etc…)

2 Likes
2

Is there a way to reset xmpp accounts from th terminal ?

3

What type of XMPP account are you creating? Is this Google by any chance?

4

No. account on yax.im domain.

5

I have the same problem on my Xperia X (F5121).

6

Same probleme here with my XA2 and my self hosted XMPP account.

7

I’ve seen (I can’t remember where) that it was a known problem due to an upgraded version of openssl.

8

Thanks for bringing this up.
We have an internal bug on this issue now.

2 Likes
9

thank you for trying to fix this.
i also do experience an issue.

i see the contacts online/away in the address book, but i cannot set the presence to something other than offline, and my messages aren’t getting delivered, and i never receive xmpp messages.

this happened after upgrade to sailfish 4. i also tried to remove the xmpp account and add again, that did not help.

i remember i was getting errors about ‘unsupported protocol’ in my server’s log. just looked in the log again, and see those:

Feb 28 03:19:12 c2s40d4e950 debug Sending[c2s_unauthed]:
Feb 28 03:19:12 socket debug server.lua: we need to do tls, but delaying unti
l send buffer empty
Feb 28 03:19:12 c2s40d4e950 debug TLS negotiation started for c2s_unauthed
…
Feb 28 03:19:12 socket debug server.lua: attempting to start tls on tcp{clien
t}: 0x401f5378
Feb 28 03:19:13 socket debug server.lua: ssl handshake error: unsupported protocol
Feb 28 03:19:13 c2s40d4e950 info Client disconnected: ssl handshake error: unsupported protocol
Feb 28 03:19:13 c2s40d4e950 debug Destroying session for (unknown) ((unknown)@spyurk.am): ssl handshake error: unsupported protocol
Feb 28 03:19:13 socket debug server.lua: closed client handler and removed socket from list

right now the presence section doesn’t list any account to make it online, though i have the xmpp account enabled in the settings. don’t know why that would be.

so thank you for dealing with this, i also need internal xmpp client that is integrated with address book.

10

Hello
You can try to install ‘telepathy-gabble-plus’ form openrepos. It works.
However, I was not able to delete accounts created before the installation of telepathy-gabble-plus and so in the presence I’ve got two accounts with the same name, one working the other not.

2 Likes
11

man, thank you so much!

it solved all my issues!

now i think, what if sailfish update will interfere with it?
will they provide higher version?

ok whatever, for now the issue is solved by community efforts!

12

please guys dont forget to uninstall telepathy-gabble-plus and install telepathy-gabble back on the handset before the next SailfishOS Update!

1 Like