Q&A from the latest e-mail courtesy of @rgp
They’ve mentioned it as well in other places in the past, but since you also asked for a solution I figured I’d link this.
Delivery time? Uhh depends on what you mean by that, once it is (finally) sent out it will take as long as any other order sent from Jolla to country x or y. But it will take a lot longer for Jolla to match your orders before that happens. It’s essentially on hold until Jolla manages to link both orders together - they usually look at those missed/unlink-able pre-orders on Friday I think. I’ve seen some very patient Sailors wait a long long time and in the end they had to contact Jolla anyway, good news is that once they have the information they need they’re pretty swift with the dispatch!