Welcome to visit sailors and fellow community members and have a cup of coffee. If you have any issues, topics to discuss or need reflash your Jolla C2 Community Phone please join.
Tampere support day is next week Tuesday 5th Nov and Helsinki support day Thursday 7th Nov. Both support days are after regular office hours from 5:30 PM - 7:00 PM Tampere time.
Support day locations
Jolla Crew
Nice, will join for the Helsinki one! I look forward to some friendly prodding of Sailors about implementing Bluetooth support in Android AppSupport 
Great initiative!
When will be the support day in Berlin? 
I wish I could join, but can’t. I really, really need my C2 working. 
I send my Jolla C2 back for Reflash today. When @Jolla offers support day in Berlin - i will eat some of my old phones! 
I love the spirit and wish you all success with the effort!
Would have been nice to join, but since my C2 survived first boot and upgrade, I would probably just be standing in the way
Great iniative!
Sadly not possible for me to get there.
so is this the recommended procedure ?
wouldnt it be good to announce that more clearly ?
i am following the channels since two days and have not found any announcement to contact zendesk
i contacted Zendesk and they recommended me this procedure.
Yes, it would be better to announce it more clearly.
did the same and received same answer: send it back
So just do it! I actually feel sorry for Jolla about this ‘bricked’ phone business. Nobody wanted this to happen and now when it did happen, Jolla is doing everything right as they should. So please, stop complaining.
Send your phones back and be happy to get it back in a useful state.
oh eson,
who did complain here ? me not.
waiting for days for some message. its nice that you can come over to flash the phone at tampere but a bit far for me, you know ?
honenstly, in this post they could have stated: and for rest of europe /world: do contact zendesk to get a reflash.
thats all that would have been needed
Absolutely agree with you @pawel.spoon
We sent our devices back in the hope we get working phones back before X-Mas. (or maybe earlier)
We just wish more direct and open communication.
Guys, can we avoid having yet another thread about this?
Well, I did what we should always do in matters like this, I opened a ticket at zendesk, as soon as I realized there was nothing I could do on my own. This was almost a week ago, and yesterday I had an email from Jolla, telling me to send the phone back for repair or refund. My phone will be att Jolla HQ Monday, the latest.
I also posted (here at forum) more then one prompt to follow my example, and contact Zendesk. The bottom line of it all is that it doesn’t need to be discussed much more… just do it, and you’ll get your phone back in a useful condition. The sooner the better.
Hi all!
We’re figuring out a reasonable location and timing for a support day to central Europe – likely Berlin. If you have sent your device back to us and you’d like to participate to support day, don’t worry just let us know and we carry you a new device to the support day.
We’ll update information as soon as we have location and time set.
Great iniative again.
I am probably not able to meet in Germany but at this shows your willingness.
Hope this will be a good solution for people to get the C2 fixed and have a connect with the Jolla team.
Indeed a good initiative, maybe the support should be expanded to other locations too, e.g. hosted by community members?
Damn i don’t have a C2, but i really like to see @explit eating some of his old Jolla phones 