Jolla C2 first time use instructions

Sure, it is. Reading from other experiences, the bug is gone after initial configuration, so the mouse is only needed during the initial dialog if you triggered the non-working-touch bug.

With the dock you have usb mouse and external power supply at the same time.
And the displayed battery state seems not to be reliable. In this situation i would in every case plug the phone to a power charger and let the phone charge for 12 hours before doing anything, no matter what the display shows or if the phone boots up or not on connecting. Only my few cents, don’t have a C2.

1 Like

Is there some hint or experience, which chargers does not boot the C2 when plugged? E.g, does it boot when one of the sony chargers delivered with the xperia 10 is plugged?

1 Like

Sony UCH 20 charges C2 without booting, likewise Sony UCH 12.

2 Likes

Same shit in my case.

Exact my case too @Roggerooster

1 Like

My C2 was on the doorstep earlier when I came home. :smile:

Plugged immediately into a charger, left it alone for a couple of hours. Charge indicator is unchanged. Unplug/replug and the indicator changes to 98%.

Unplugged again, to change to a longer cable so I can start the phone with charger plugged in.

This time the phone begins to boot, without any button being pressed.

Selected English(UK) and entered a 6 digit passcode.

Phone has moved on to the ‘Setting up you internet connection at this point is highly recommended’ page, but there is no response when I press ‘Connect’. To be clear, the touch input is working, the GUI changes the colour of the button, but nothing happens.

I haven’t gone any further at this point, but I get the feeling it’s all going downhill from here?

1 Like

Sounds like you are having the same issues as some of us.
It will state to reboot your device to connect to WiFi.
Hopefully it will work but my guess this is not the case.
I read about some people connecting with a SIM card that worked. (It didnt for me).
But before you reboot check if you can use a USB C dongle with an ethernet cable attached.

As suspected and predicted - now stuck in a death spiral at the security prompt :frowning:

I wonder how many years it takes to get the money back from Jolla this time around?

This time its not Crowdfunding. Its normal Online-Purchase. All who bought the Tablet on Jollas Website - got the money very fast back.

1 Like

Be sure to create a ticket regarding Zendesk: https://jolla.zendesk.com

2 Likes

Complete the setup without reboot and establishing an internet connection and when ist done, reboot and configure???

As I think others have done, I completed setup, cannot enable wifi, so no internet possible. (No spare sim available to risk)
At first reboot, phone is back into the setup routine. Briefly flashed a message about failing to encrypt.
At second and subsequent reboots, hangs after entering the code.

As the only real alternative to Android/iOS, I view it as just another bump in the only road worth taking…

2 Likes

Got the device, seemingly everything went OK, but later on I noticed that I am not receiving phonecalls (the calling end plays ringing sound, but nothing in the C2 UI). I can make calls. The other issue is that I am not able to send SMS messages (checked the service center number and that was automatically correct) - I can receive messages but not send them.
My previous Jolla was running 4.5, I did backup there and restored it to C2 - could that have done something bad?
Any ideas are welcome - I live in Tampere if you want to take a look at that.

Try switching mobile network to 3G, if you have not done already.
You will lose fast internet as the mobile will drop to 2.5G but calls and SMS should work. 4G phone calls will be eventually fixed with updates.

1 Like

Change the sim card to slot 1 and try again. For me 4g calls and sms works when sim card is in slot sim1.

1 Like

Please find updated first time use instructions.

6 Likes

Thanks, the 2.5G did the trick. Also tried swapping sim card to slot 1 and also to slot 2, but that had no effect. Looking forward to the updated software.

2 Likes

It might be:

/usr/lib/systemd/system/connman.service.d/01-require-home-mount-to-be-present.conf

that prevents ConnMan from starting as it is set to wait for the home mount. Do you have access to the device and to get output from systemd: systemctl status connman. And if that file is removed/relocated, does it change after systemctl daemon-reload && systemctl start connman ?

EDIT: you may need to also change the /etc/connman/main.conf a bit:

# Comment out these lines
#StorageRoot = /home/.system/var/lib
#UserStorage = .local/share/system/privileged
# Set this to false (or just comment out)
EnableLoginManager = false

which will return to using ConnMan in a single, root user mode with the last change. The locations for files are then /var/lib/connman after the storage dir’s return to default.

8 Likes

Nice detective work! I hope that’ll help!

EDIT: Clarification of intent!