Jolla C dead after charging

General
#1

REPRODUCIBILITY (% or how often):
BUILD ID = OS VERSION (Settings > About product): v4.1.0.24
HARDWARE (XA2, X10, X10 II, …): Jolla C
UI LANGUAGE: English
REGRESSION: (compared to previous public release: Yes, No, ?):

DESCRIPTION:

After charging the phone I removed the charger - message as always “unplug the charging…” - but display. which was on during charging, dimmed to about 50% and stayed at that independent of any activities - touching, pressing buttons…
So I removed the battery and tried to reboot the phone, but the phone did not boot up.

PRECONDITIONS:

Phone was charged fully and removed from charger.

STEPS TO REPRODUCE:

  1. press Power-Button

EXPECTED RESULT:

Phone shall boot

ACTUAL RESULT:

no reaction

ADDITIONAL INFORMATION:

removed battery waited a day or so - still no boot

#2

What kind of reaction on plugging in the charger?

#3

No reaction at all :frowning:

#4

Definitely HW failure but could be battery or phone itself, I would say.

I had my JollaC be capable of running without battery at all.
So maybe pull battery and plug in charger then…

#5

Does not work without the battery either.
But it seems, as if the USB connector does not go in as far as I would expect it…

#6

So maybe (hopefully) just dust inside and battery was not charged and just ran out ?
Good luck with cleaning. There are some posts here or on TJC or TMO.
I normally use ear tips (wooden dent picks) and isopropanol alcohol