Issues with Threema and WIFI connection

leon · 3 September 2020 21:47

REPRODUCIBILITY (% or how often): 100%
BUILD ID: 3.3.0.16
HARDWARE: Sony Xperia 10 (DUAL SIM)

I have a running Threema application (messaging app) in the android layer.
Calls (audio/video) are working when using the mobile internet connection (4G.
When switch to WIFI calls does not get established. The call arrives at the recipient
but accepting/establishing does not work. This happens only when on WIFI connections.

This is in particular strange because using a different app like Wire (messaging app).
Calls are working over mobile and Wifi connections.

Does the namespace/sandbox of the android layer especially in the case of
the Threema app has networking/routing problems when switching to Wifi?

I appreciate any hints.

A solution in the next release would be great!

spark · 5 September 2020 11:16

That’s a long standing bug, see here. Would be really nice if finally addressed though.

leon · 5 September 2020 13:59

Thanks for the feedback.

tux-o-mat · 7 September 2020 08:40

I am currently living with the following compromise solution.

check at the connection status if “Mobile data” is displayed.
if so, deactivate the Wi-Fi connection for a short time until the name of the telephony provider is displayed instead of “Mobile data”.
then turn on the Wi-Fi connection again and make sure that the name of the telephony provider is still there.

According to WebRTC diagnostics, the routing in Threema will then run via Wi-Fi. In most cases, this diagnosis ends in a time-out. Nevertheless, audio and video telephony seem to work.

leon · 7 September 2020 10:47

Thanks, normally I think that I am skilled enough but for this workflow not yet .
Could you explain the steps in more detail? I would like to test this workaround. This would be great!

tux-o-mat · 7 September 2020 12:48

Maybe you are not skilled enough for my bad English.
Hopefully pictures speak more than words.
The goal is to get rid of this “mobile data” and still have Wi-Fi active.

Step 1

Step 2

Step 3

leon · 8 September 2020 18:45

Unbelievable, it worked yesterday. Today I had problems to find the exact timing in switching WIFI on/off but it worked. This race-condition is definitely a bug. They must be more easter eggs like this :-). Thanks.

spark · 8 September 2020 20:41

This may lead to kind of a hybrid phone behaviour between wifi and mobile connection. In this case the wifi symbol in the top right corner regularly alternates with the mobile connection symbol during data usage. Actually I am not sure which connection is effectively used.

tux-o-mat · 9 September 2020 10:07

I see in at least two different apps that Wi-Fi is always given priority. Also, I’ve been using it this way for quite some time now and I don’t see any increased usage of mobile data connections.

seehas · 6 January 2021 21:35

I can confirm this bug, using
Threema 4.43
Sailfish 3.4.0.24
Xperia XA2 Dual SIM
Videocalls and voicecalls does work with mobile data, but not via Wifi.

seehas · 10 January 2021 18:58

Threema Web is also not working via Wifi only by using mobile data.

tux-o-mat · 18 February 2021 17:29

Since updating to Koli (4.0.1.48), the workaround described in this thread no longer works.
Thus, calls via WiFi are no longer possible.

kaosan · 4 October 2021 14:37

I can confirm that the bug is present on Sailfish 4.2.0.21 on Xperia 10 II with the latest 4.57 Threema version. Voice calls work fine with mobile data, but not via WiFi nor using mobile data with VPN enabled. Disabling IPv6, as suggested in the old forum, in Threema settings doesn’t help.