I can't view video received in mms

[Optimistjolle]

REPRODUCIBILITY (% or how often): 100%
BUILD ID = OS VERSION (Settings > About product): 4.2.0.21
HARDWARE (XA2, X10, X10 II, …): Xperia XA2 Plus
UI LANGUAGE: Swedish

DESCRIPTION:

I receive some videos in a mms a it’s a .3gp video (3GPP) but i can’t view it.
If i chose play in the mms it opens Gallery app and then it goes black and i can’t even see the controls but i can swipe down to close the video.
If i run file on it then it outputs “ISO Media, MPEG v4 system, 3GPP” and the files was sent from an iphone.
If i copy the file from commhistory to Downloads then i can open and see the video with gallery but it complains about missing Adaptive Multi Rate (AMR) decoder so there is no sound.

PRECONDITIONS:

Recieve an 3gp video in a mms
I only tried with a mms video from a iphone

STEPS TO REPRODUCE:

1. Click on the video in the mms
2. Click on the video again

EXPECTED RESULT:

The gallery app should play the video with sound

ACTUAL RESULT:

The gallery app opens the video and the screen turns black.
It doesn’t show the video nor plays the sound and there are no controls or video progress bar even if i touch the screen.
I can swipe down to kill the video and remain in the gallery app

ADDITIONAL INFORMATION:

If i copy the file from commhistory to Downloads then i can open and see the video with gallery but it complains about missing Adaptive Multi Rate (AMR) decoder so there is no sound.

The missing sound seem to be mentioned in this post.

I can't hear MMS video sound

when playing a mms in my sony xa2 with 3.4 Palla, the phone opens the video but not the sound. it opens and write in the top of the video UNSUPPORTED CODEC: AMR decoder. what I need to install to be able to hear the sound?? thanks

[raketti]

Same issue on my XA2. This is annoying since the phone is used by my son and some of his friends can’t read yet - so they send audio clips. Which the phone doesn’t play.

[filip.k]

It happened to me too. Where I can find the MMS video file to see it’s format?

[peterleinchen]

What about
~/.local/share/commhistory/data/

and then in one of the subdirs xxxx?

[filip.k]

Thx. Yeah, there it is. File browser app even show picture preview and shows:
Error playing video.

Adptive Multi Rate (AMR) decoder

[larsmaria]

Me neither. I’m on Xperia X with SFOS 4.3. I shot a video with my new Xperia 10 III with Android, sent it to my Xperia X as mms (BTW, that was not easy to figure out how to do in Android!). But when I try to view it in SFOS, I only get ‘Could not load video’ (Swe: “Videon kunde inte laddas in”) in the image/video app. The video is *.mp4, about 30 seconds long, 58 Mb, 1920x1080 (2.1MP).

[Optimistjolle]

Now i get the same error message “Videon kunde inte laddas in” when i try to open it with Gallery.
But now i can choose to open it with another application like VLC android app, it works and starts to play sound, but for some reason i need to swipe to the side to miniaturize the app and then choose that miniaturized app for it to show the video or it’s all black.
It’s not solved yet but at least it’s easier to work around the problem.

[lpr]

first you need amr codecs: e.g. from here:
https://ftp.uni-erlangen.de/packman/suse/openSUSE_Leap_15.2/Essentials/armv7hl/

you will need https://ftp.uni-erlangen.de/packman/suse/openSUSE_Leap_15.2/Essentials/armv7hl/libopencore-amrnb0-0.1.5-pm152.1.4.armv7hl.rpm and https://ftp.uni-erlangen.de/packman/suse/openSUSE_Leap_15.2/Essentials/armv7hl/libopencore-amrwb0-0.1.5-pm152.1.4.armv7hl.rpm

then you need gstreamer-plugins-ugly with amr support enabled e.g. from here Gstreamer Plugins Ugly 1.16.3 (JollaPhone & X & XA2) | OpenRepos.net — Community Repository System

[flypig]

From what I understand here, this has the same underlying issue as the following bug (even though it relates to video rather than audio):

MMS audio attachment (.amr file) cannot be played

REPRODUCIBILITY: 100% OS VERSION: 4.4.0.68 HARDWARE: XA2 Ultra, 10 III UI LANGUAGE: Polish, English REGRESSION: DESCRIPTION: MMS with an audio attachment (an .amr file) cannot be played back. When I open the received MMS message and tap on the attached audio icon (a music note) to play it, it tries to open the audio file in the Multimedia app and fails with “Elements not found” and “Cannot open filename.amr” error messages. Edit: if I manually locate the attachment in ~/.local/share/commh…

I’ve already tagged that as “tracked”, so if this is the case then likely any future updates on this will be posted on the other thread. If I’ve misunderstood (and these are completely unrelated) please let me know.

[flypig]

To encourage all the discussion to stay in one place, I’m going to close this topic and request further discussion about it happens on the post linked below. If anyone thinks this is a mistake, please send me a direct message and i can revert it.

MMS audio attachment (.amr file) cannot be played

REPRODUCIBILITY: 100% OS VERSION: 4.4.0.68 HARDWARE: XA2 Ultra, 10 III UI LANGUAGE: Polish, English REGRESSION: DESCRIPTION: MMS with an audio attachment (an .amr file) cannot be played back. When I open the received MMS message and tap on the attached audio icon (a music note) to play it, it tries to open the audio file in the Multimedia app and fails with “Elements not found” and “Cannot open filename.amr” error messages. Edit: if I manually locate the attachment in ~/.local/share/commh…