Help articles how to boot a Jolla Tablet, Jolla C & Aquafish rsp. Jolla Phone into recovery mode are gone

REPRODUCIBILITY: Yes
OS VERSION: N/A
HARDWARE: Jolla Tablet, Jolla C & Aquafish, Jolla Phone
UI LANGUAGE: N/A
REGRESSION: Yes

DESCRIPTION:

The three links to the help articles how to boot a Jolla Tablet, Jolla C & Aquafish rsp. Jolla Phone in Recovery Mode | Sailfish OS Documentation have become dead, i.e. the help articles were deleted at https://jolla.zendesk.com/ without replacement.

PRECONDITIONS:

A web browser.

STEPS TO REPRODUCE:

1a) Klick on “Jolla Tablet recovery mode”: https://jolla.zendesk.com/hc/en-us/articles/208406917
1b) Klick on “Jolla C & Aquafish recovery mode”: https://jolla.zendesk.com/hc/en-us/articles/115000663928
1c) Klick on “Jolla Phone recovery mode”: https://jolla.zendesk.com/hc/en-us/articles/204709607

EXPECTED RESULT:

A help article describing how to enter recovery mode on Jolla Tablet, Jolla C & Aquafish rsp. Jolla Phone is displayed.

ACTUAL RESULT:

oops
The page you were looking for doesn’t exist

MODIFICATIONS:

N/A

ADDITIONAL INFORMATION:

None

4 Likes

Thanks for reporting this, we will take a look what happened to those articles.

2 Likes

This has been now fixed, so the links work.

4 Likes