GMail Account settings screen empty - Suomenlinna

Bug Reports
#1

REPRODUCIBILITY (% or how often): 100%
BUILD ID = 4.3.0.12
HARDWARE (XA2, X10, X10 II, …): X
UI LANGUAGE: German
REGRESSION: (compared to previous public release: Yes, No, ?): No

DESCRIPTION:

From “Accounts” in settings, the page for GMail account details opens but is empty.
My account is currently logged out (shown as “not logged in”)

PRECONDITIONS:

Have a gmail account with expired credentials

STEPS TO REPRODUCE:

  1. Open the Accounts tab
  2. Select your gmail account

EXPECTED RESULT:

The account details page opens and shows the relevant fields

ACTUAL RESULT:

The account details page opens but is empty

ADDITIONAL INFORMATION:

(Please ALWAYS attach relevant data such as logs, screenshots, etc…)

#2

Can’t reproduce. Does the journal say anything?

#3

too much work and no fun make tortoisedoc go crazy :frowning:
Ill try to get some logs later
@attah which are relevant tags to filter with?

#4

Now on Xperia 10 II problem is the same (Fresh SFOS install). Trying to add google mail shows up empty page and trying to add accout manually get stuck on “Checking account credentials…”
Is there a fix for it?

#5

Ok, nevermind. Adding google account adds email as well

1 Like
#6

What do you mean with expired credentials? Did you change your password and didn’t change it on your phone?

#7

No, the password didnt change.
The account seem to “expire” after a while, on the client side; i.e. a new login is necessay (usually this highlights the account on the account screen in red).

#8

I’m wondering if there is something to do with less secure password. I forgot the exact name of this option, but a time you had to enable it to be able to connect your gmail account with Sailfish.

Now it’s something like App Password you have to enable. And 2FA is needed.

#9

I have personally only recently activated 2FA, and that is due to own decision.