Gallery app does not show some pictures when launched regularly , but does show them when launched from CLI

Bug Reports
#1

REPRODUCIBILITY (% or how often): 100
BUILD ID = OS VERSION (Settings > About product): 4.2.0.24 Verla
HARDWARE (XA2, X10, X10 II, …): X10DS
UI LANGUAGE: en
REGRESSION: (compared to previous public release: Yes, No, ?): yes

DESCRIPTION:

Gallery shows some pictures with ‘oops no thumbnail’ in the gallery view, and can not load them when touched.

If launching jolla-gallery from terminal, the same pictures have a thumbnail and do load.

PRECONDITIONS:

unknown

STEPS TO REPRODUCE:

  1. see description

EXPECTED RESULT:

All available pictures are shown

ACTUAL RESULT:

see description

ADDITIONAL INFORMATION:

location, user, group and permissiins checked, no difference between affrcted and unaffected images

3 Likes
#2

So it works with running jolla-gallery but not when launched from the app drawer?
What happens if you run sailjail -p jolla-gallery.desktop /usr/bin/jolla-gallery from the terminal?
Presumably it would be the same as when launched from the app drawer, and it would then suggest a jailing issue.

Which would then prompt me to ask if they are really in the same (and accessible) folders. I trust you when you say that you checked that other images in the same place work. But are they non-standard folders? Could it be that those working have old thumbnails from pre-jailing times?

1 Like
#3

Thanks for your reply.

The sailjail command produces the same phenomenon as launching from app drawer, so yes jailing is likely to be related.

Output also states clearly that:

hiding /run/firejail/mnt/privileged
[D] unknown:0 - Using Wayland-EGL
[W] unknown:46 - file:///usr/lib/qt5/qml/Sailfish/Gallery/ImageViewer.qml:46:5: QML Image: Cannot open: file:///ho
me/nemo/Documents/Hobbies/Reenactment/LaTene_Mitterkirchen/Linz_Schlossmuseum_-_Mitterkirchen_Schüsselhelm.jpg
[W] unknown:46 - file:///usr/lib/qt5/qml/Sailfish/Gallery/ImageViewer.qml:46:5: QML Image: Cannot open: file:///ho
me/nemo/Documents/Hobbies/Reenactment/tom_bestellung/Aga_Khan_Museum.jpg

Previous version was 4.0, everything was fine. Now I OTA updated to 4.2 and the problem appeared.

The affected files have nemo:nemo 0644 permissions, and files next to them work fine…

About pre-jailing thumbs: where would I find them to check?

#4

Strange, gallery should not have access to Documents anymore. Can you open them and view info about them, zoom in etc. too?

Seems to be in subfolders of ~/.cache/org.nemomobile/thumbnails
I believe actual viewing also technically goes through the “thumbnailer”, at least for not full sizes.

#5

Strange, gallery should not have access to Documents anymore.

Ah, that is it! The neighbouring files actually do not open, but do show in the list, and have a thumbnail!

Disallowing Documents is unfortunate for my way of organizing files, but that is a different issue.

2 Likes
#6

Question remains though: why does/can the Tracker indexer access and index files the Gallery can’t display?