Galerie doesn't work

Bug Reports
#1

REPRODUCIBILITY (% or how often): constant
BUILD ID = OS VERSION (Settings > About product): OS 4.2.0.21 (Verla)
HARDWARE (XA2, X10, X10 II, …): Xperia X
UI LANGUAGE:
REGRESSION: (compared to previous public release: Yes, No, ?): YES

DESCRIPTION:

Only Fotos and Monitor pictures are available (active)
Videos and Android-Speicher are inactice, not selectable
Videos did work in previous version

PRECONDITIONS:

no special conditions

STEPS TO REPRODUCE:

  1. constant

EXPECTED RESULT:

for Android , to see the pictures of App Threema that has an own picture folder

ACTUAL RESULT:

not selectable

ADDITIONAL INFORMATION:

(Please ALWAYS attach relevant data such as logs, screenshots, etc…)

Galerie-problem
Galerie-problem1080×1920 445 KB

#2

Try resetting the gallery:

  1. Go to menu Settings > Developer tools.
  2. Tap on " Developer mode " to turn it on.
  3. Run the Terminal app
  4. Write: tracker reset -r
  5. Press enter
  6. Choose yes to remove the database.
  7. Wait a small minute so the database can find the images.
  8. Look in the gallery,

EDIT:
This does not erase any media files, only the Gallerys knowledge of those files, witch gets rebuilt under a minute.

1 Like
#3

I did it as listed, but it didn’t help.
I have tried it before with the utilities.
Old handling before update.
Galerie shows 3 item and they are selectable
With newest software:
Galerie shows 4 items, but only 2 are selectable

#4

My phone notices when i put an image under

  • /android_storage/DCIM/*
  • /android_storage/DCIM/Camera/
  • /android_storage/Pictures/$RandomWord/

But NOT under

  • /android_storage/Signal

Skjermbilde_20210930_001
Skjermbilde_20210930_0011080×1920 464 KB

If I delete all screenshots is becomes

Skjermbilde_20210930
Skjermbilde_202109301080×1920 451 KB
Screenshot folder →
Skjermbilde_20210930_001
Skjermbilde_20210930_0011080×1920 460 KB

#5

I did something wrong, because my first look at galerie was confusing. In the older software all 3 items were highlighted and selectable even if the folder was empty and that is different now.

I need it working with a folder /android_storage/Threema

To end up galerie is working.
Thanks for your help.

#6

It looks like Threema is is similar to Signal, in that case i do not think there is any point for tracker to index that folder, since pictures and information is not stored in a readable format (encrypted).

When i choose to store pictures from Signal to the phone it gets stored in /android_storage/Pictures/
Maybe Threema works the same way?

#7

Ihave created a folder like Threma does and put in a picture. This picture is not found by tracker.
At the moment I can live with this function, but I hope it will get a change.
So I close my reply.
Thanks for Your help.