Dual sim doesnt work properly in x10 II

REPRODUCIBILITY (% or how often): 90 %
BUILD ID = OS VERSION (Settings > About product): 4.3
HARDWARE (XA2, X10, X10 II, …): x10 II
UI LANGUAGE: english
REGRESSION: (compared to previous public release: Yes, No, ?):


Using 2 sim cards in the phone, sometimes can make it work, but most of the time for not saying allways, keep crashing one of the sim cards, where the phone canmt find out th eright network while searching automatically. When trying the cards itselves, in single sim card, both are finded with more or less problems.
I will love to know if I can do a log so you can se whats happening. Anyone can help me to do that log??



  1. introducing 2 cards
  2. one can recognice easy the network
    3)the other one almost is never reaching the proper network
    4)when they are in single cards, the 2 of them work ok, kind of for the one that is hard when in dual sim


that can recognize the 2 different networks of the two different sims


it doesnt recognize one the network of one sim card while trying to use dual sim card

(Please ALWAYS attach relevant data such as logs, screenshots, etc…)

1 Like

The phone suddenly starts works again with 2 sim cards for somedays. BUT , when doing a restart of the phone, the network for one of the sim cards dissapears again and make it unusable for 2 sim cards.

Please Jolla. Fix this problem with the dual sims.