Double the Sound [fixed]

Bug Reports
1

REPRODUCIBILITY: Use Headphones with Cable (Audio Jack)
OS VERSION: 5.0.0.70
HARDWARE: C2
UI LANGUAGE: German
REGRESSION:

DESCRIPTION:

If you plug in the Audio Jack (Aux) the internal Speaker of the C2 is not muted. It means that the sound is in this case still on the unternal speaker and the headphones on same time and the same volume.

PRECONDITIONS:

A cable-headset is needed and a Jollo C2.

STEPS TO REPRODUCE:

  1. Plug in the cable-headset.
  2. play good music loud.
  3. enjoy the sound of the good music on the headset and the internal speaker of the Jolla C2 at same time.

EXPECTED RESULT:

The good music should be only on the headset and not on the internal speaker of the C2 in this use-case.

ACTUAL RESULT:

It is at this time not the case.

MODIFICATIONS:

nothing.

ADDITIONAL INFORMATION:

I LOVE MY JOLLA C2 AND JOLLA AND SAILFISH AND THIS COMMUNITY AND ALL OF YOU but unfortunately it has still little bugs like this. BUT A BIG THANK YOU THAT YOU DEVELOPE THIS NICE THING! <3

3 Likes
2

Did you use your C2 with the Bumper?

Maybe the Plug of your Headphones are to big and the Bumper prevents it to plug it completely to it, so the contacts for Audio are established but the mechanical contact for audio-rerouting isn’t pressed completely.

So the first suggestion: Remove the Bumper from the C2 and reconnect the Headphone-Plug. Be sure there is nearly no space between the outher plug-case and the C2-Body.

2 Likes
3

This sometimes (seldom) happens also on Xperia 10 / 5.0.0.68. Mostly it works as it should.
@fingus : What is a Bumper?

1 Like
4

Bumper = Protective Smartphone Case

3 Likes
5

Holy sh**! It work’s nice! Thank’s! This is very embarrassing for me, i’m sorry.

2 Likes
6

It was the Bumper! But i love it nonetheless and and if i think about it, this is actually a feature for me to double the good music output. Anyway thank you for your help. <3

2 Likes
7

I also had this happen recently and I’m usure if it really was the cover, as I pushed the plug in rather forcefully, while also twisting it. I’ll keep my eyes open for that one.
I’m also having issues of unreliability of transferring sound to car audio via bluetooth.

1 Like
8

No need to be sorry. You could widen the Bumper-Hole with a small and fine fingernail-scissor to ensure the headphone-plug fits completely in. This is how i fix it always when the bumper-manufacturer drill the hole too small.

I hope its okay that i edited the title of this thread and added [fixed] to it.

2 Likes
9

It happens sometime and could be embarassing.

1 Like
10

Just saw this post by accident. This happens to me from time to time (C2, 5.0.0.70) and I am pretty sure, that it isn’t the bumper. Using the “Hilfsprogramme” to restart the audio system helps to solve the issue.

2 Likes