Could not make calls after 4.5 update

REPRODUCIBILITY: 0% (unknown)
OSVERSION: 4.5.0.16
HARDWARE: Sony Xperia 10 II - Dual SIM - xqau52 - xqau52 - 1.0.0.10 - aarch64
UI LANGUAGE: Deutsch (user: de_DE, os: de_DE.utf8)
REGRESSION: yes (since: 4.4)

DESCRIPTION:

Could not make calls after 4.5.0.16 update until full reboot (vol+pwr up for 10 secs)

PRECONDITIONS:

STEPS TO REPRODUCE:

  1. Install 4.5.
  2. Click any number in the phonebook
  3. reboot normally
  4. same behavior
  5. force reboot with vol up + power for 10 seconds until 3 vibrations
    6- works

EXPECTED RESULTS:

Calling ui opens even without force reboot

ACTUAL RESULTS:

Nothing happens, no error, just no reaction unti forced reboot.
(even reboot does not seem to work for @philter )

This is in the logs:

Feb 02 22:16:33 Xperia10II-DualSIM voicecall-ui[6299]: [W] unknown:0 - QString VoiceCallManager::defaultProviderId() const No provider added
Feb 02 22:16:33 Xperia10II-DualSIM voicecall-ui[6299]: [W] unknown:332 - file:///usr/share/voicecall-ui-jolla/VoiceCallManager.qml:332:5: QML VoiceCallManager: No provider found for modemPath: /ril_0
Feb 02 22:16:36 Xperia10II-DualSIM voicecall-ui[6299]: [W] unknown:0 - QString VoiceCallManager::defaultProviderId() const No provider added

MODIFICATIONS:

  • Patchmanager: no
  • OpenRepos: yes
  • Chum: yes
  • Other: none specified

ADDITIONAL INFORMATION:

Device Owner User: defaultuser
Home Encryption: enabled


the initial version of this bug report was created using Bugger 0.9.9+git1

Just to double check, so after the reboot the phone calls worked normally and you haven’t had issues to make calls?

No, calls work fine right now.

1 Like

I have the same problem.
Emergency call works in the dialog box before entering the security password.
SMS works.
The force reboot solution proposed NOT solved.

Do you get the same logs?

Thank you, I not thinked to post it.
I checked journalctl right now: I confirm i receive the same log:

feb 15 07:04:30 Xperia10II-DualSIM voicecal
l-ui[13067]: [W] unknown:0 - QString VoiceC
allManager::defaultProviderId() const No pr
ovider added
feb 15 07:04:30 Xperia10II-DualSIM voicecal
l-ui[13067]: [W] unknown:332 - file:///usr/
share/voicecall-ui-jolla/VoiceCallManager.q
ml:332:5: QML VoiceCallManager: No provider
found for modemPath: /ril_0

I launched the call from gdbus script on the shell, and also from browser link with same result.

I swapped sim to slot 2 and viceversa, and tried also a different sim.

Wifi works fine, and also mobile connection.
4g voice call is not selected.

I ran zypper dup that removed only rockpool, and ran sfos upgrade veify and pos upgrade.

1 Like

I assume you are sure, that you did the full reboot with holding vol up + power for a loong time?

Hello thigg, yes, I tried. Nothing solved until now

I ended up flashing again the Xperia 10 ii.
Now all works fine.

2 Likes

Thanks for the report, I added this to our internal bug tracker.

Had same problem, after upgrading from 4.4.0.72 to 4.5.0.16.
https://forum.sailfishos.org/uploads/db4219/original/2X/b/bf66ee3c2ea57aab637ba357abfab62667ae96d4.jpeg
Solved by upgrading to 4.5.0.18.