Could not make calls after 4.5 update

Bug Reports
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#1

REPRODUCIBILITY: 0% (unknown)
OSVERSION: 4.5.0.16
HARDWARE: Sony Xperia 10 II - Dual SIM - xqau52 - xqau52 - 1.0.0.10 - aarch64
UI LANGUAGE: Deutsch (user: de_DE, os: de_DE.utf8)
REGRESSION: yes (since: 4.4)

DESCRIPTION:

Could not make calls after 4.5.0.16 update until full reboot (vol+pwr up for 10 secs)

PRECONDITIONS:

STEPS TO REPRODUCE:

  1. Install 4.5.
  2. Click any number in the phonebook
  3. reboot normally
  4. same behavior
  5. force reboot with vol up + power for 10 seconds until 3 vibrations
    6- works

EXPECTED RESULTS:

Calling ui opens even without force reboot

ACTUAL RESULTS:

Nothing happens, no error, just no reaction unti forced reboot.
(even reboot does not seem to work for @philter )

This is in the logs:

Feb 02 22:16:33 Xperia10II-DualSIM voicecall-ui[6299]: [W] unknown:0 - QString VoiceCallManager::defaultProviderId() const No provider added
Feb 02 22:16:33 Xperia10II-DualSIM voicecall-ui[6299]: [W] unknown:332 - file:///usr/share/voicecall-ui-jolla/VoiceCallManager.qml:332:5: QML VoiceCallManager: No provider found for modemPath: /ril_0
Feb 02 22:16:36 Xperia10II-DualSIM voicecall-ui[6299]: [W] unknown:0 - QString VoiceCallManager::defaultProviderId() const No provider added

MODIFICATIONS:

  • Patchmanager: no
  • OpenRepos: yes
  • Chum: yes
  • Other: none specified

ADDITIONAL INFORMATION:

Device Owner User: defaultuser
Home Encryption: enabled

the initial version of this bug report was created using Bugger 0.9.9+git1
Community meeting on IRC 9th March 2023
#2

Just to double check, so after the reboot the phone calls worked normally and you haven’t had issues to make calls?

#3

No, calls work fine right now.

1 Like
#4

I have the same problem.
Emergency call works in the dialog box before entering the security password.
SMS works.
The force reboot solution proposed NOT solved.

#5

Do you get the same logs?

#6

Thank you, I not thinked to post it.
I checked journalctl right now: I confirm i receive the same log:

feb 15 07:04:30 Xperia10II-DualSIM voicecal
l-ui[13067]: [W] unknown:0 - QString VoiceC
allManager::defaultProviderId() const No pr
ovider added
feb 15 07:04:30 Xperia10II-DualSIM voicecal
l-ui[13067]: [W] unknown:332 - file:///usr/
share/voicecall-ui-jolla/VoiceCallManager.q
ml:332:5: QML VoiceCallManager: No provider
found for modemPath: /ril_0

I launched the call from gdbus script on the shell, and also from browser link with same result.

I swapped sim to slot 2 and viceversa, and tried also a different sim.

Wifi works fine, and also mobile connection.
4g voice call is not selected.

I ran zypper dup that removed only rockpool, and ran sfos upgrade veify and pos upgrade.

1 Like
#7

I assume you are sure, that you did the full reboot with holding vol up + power for a loong time?

#8

Hello thigg, yes, I tried. Nothing solved until now

#9

I ended up flashing again the Xperia 10 ii.
Now all works fine.

2 Likes
#10

Thanks for the report, I added this to our internal bug tracker.

#11

Had same problem, after upgrading from 4.4.0.72 to 4.5.0.16.
https://forum.sailfishos.org/uploads/db4219/original/2X/b/bf66ee3c2ea57aab637ba357abfab62667ae96d4.jpeg
Solved by upgrading to 4.5.0.18.