- Name/IRC nick: PeegeeTips
- Topic: “I’m in batch X, and I’m away for a week at the end of Y, how do i coordinate on delivery?”
- Some details about the topic: A factor that arises on a 9-month pre-order backer project that delivers in the summer holiday period, but not really specific to my particular situation. This is a general question to clarify how pre-order backers coordinate with Jolla on target delivery windows and contingency if that cannot work. For example: I think I was the eighteenth backer on the pre-order page, which I presume makes me one of the very first batch of deliveries packed up for dispatch. Which is sometime in July. I’m in foreign parts 26th of July to the 9th of August. At what point can I expect a delivery window from Jolla, such that i can respond with: a) “great, i’ll be at the door waiting for the delivery man!”, or; b) “gosh dammit, i’m away, but at least i have a week’s notice to contact Jolla support and ask them to hold delivery for a fortnight!” As said, this isn’t really about me, this is going to be an issue for many Batch 1 and Batch 2 backers over the July-Sept period. What i’m trying to avoid is a situation where people bite their nails in worry, have to be absent during delivery anyway, and then have Jolla shrug their shoulders a month later saying; “Well, we did deliver it! Must’ve got nicked, innit? We’d recommend you submit a replacement order…” For an extra £100, with less storage and memory than the one we pre-ordered back in December.
- Approx. time needed: 5m
- Substitute (optional): Will not be able to attend. Happy to have general instructions on how this coordination with Jolla will happen.
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