- Name/IRC nick:Polatbirdal
- **Topic:**details of the return conditions regarding the product
- **Some details about the topic:**Hello, I asked before as well, yes, but I forgot to ask for the details, so you answered according to the situation I asked about. I could not fully explain the situation in the community chat. The exact issue is this: of course, we also know this device is a European device, meaning it is expected to be marketed within Europe, but as people who like Jolla, we accepted this difficulty and prepared shipping companies like forward2me. In this sense, what kinds of problems that may arise from handing it over to a shipping company are we responsible for? If a problem comes up during the shipping process and the shipping company has the product but is not sending it, are we free to use our return option at that moment, or since we have already given this product to the shipping company, do we no longer have any return right at all under any circumstances?
- Approx. time needed: If I am in the meeting, 10 minutes; if not, 5 minutes.
5 Substitute: The reason I am asking about this issue in detail is that I will be going abroad. Since I am going to a foreign country, they want me to come to our country and collect the tax ID. Because of this, I am asking these questions while considering possibilities such as not being able to receive it.