[CardDAV/Memotoo] Contacts sync not working

Bug Reports
1

REPRODUCIBILITY: 100% (always)
OSVERSION: 5.0.0.29
HARDWARE: Reeder S19 Max Pro S - s19mps - s19mps - 1.0.0.22 - aarch64
UI LANGUAGE: English (UK) (user: en_GB, os: en_GB.utf8)
REGRESSION: yes, although it may be a remote problem.

DESCRIPTION:

Trying to get contacts synced to a new device

PRECONDITIONS:

Server set to https://sync.memotoo.com:443, advanced settings all default, schedule Twice a Day, sync only contacts, not calendar

The phone address book in People is empty except for one or two locally added contacts, and the SIM ones.

STEPS TO REPRODUCE:

  1. Add a Memotoo Account
  2. Have some (in my case ~400) contacts at memotoo
  3. Trigger a sync

EXPECTED RESULTS:

Phonebook populated with contacts

ACTUAL RESULTS:

People app stays empty.

MODIFICATIONS:

  • Patchmanager: yes
  • OpenRepos: yes
  • Chum: yes
  • Other: none specified

ADDITIONAL INFORMATION:

Device Owner User: nemo
Home Encryption: enabled

the initial version of this bug report was created using Bugger 0.9.11+git2
2

The sync log suggests that contacts are actually found and received correctly, but at the very end the process encounters an Error 500 and regards the sync as failed.

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"
echo "$B64" | base64 -d > 21086_msyncd_redacted.log.xz
xz -d > 21086_msyncd_redacted.log.xz
3

Not too sure if related, but

Dec 22 17:14:09 buteo-oopp-runner[9817]: [W] unknown:0 - "PUT" request failed. Buteo::SyncResults::Minor
Code(CONNECTION_ERROR) "Network request failed with QNetworkReply::NetworkError: 203"
Dec 22 17:14:09 buteo-oopp-runner[9817]: [W] unknown:0 - The "PUT" operation failed with error: QNetwork
Reply::NetworkError(ContentNotFoundError)
Dec 22 17:14:09 buteo-oopp-runner[9817]: [W] unknown:0 - "PUT" request failed. Buteo::SyncResults::Minor
Code(CONNECTION_ERROR) "Network request failed with QNetworkReply::NetworkError: 203"
Dec 22 17:15:45 buteo-oopp-runner[10084]: [W] unknown:0 - The 'mergePresenceChanges' option has not been
configured - presence changes will only be reported via ContactManagerEngine::contactsPresenceChanged()
Dec 22 17:15:45 dbus-daemon[5453]: dbus-daemon[5453]: [session uid=100000 pid=5453] Activating service n
ame='com.google.code.AccountsSSO.SingleSignOn' requested by ':1.12469' (uid=100000 pid=10084 comm="/usr/
libexec/buteo-oopp-runner carddav carddav.Con" label="u:r:kernel:s0")
Dec 22 17:15:48 buteo-oopp-runner[10084]: [W] unknown:0 - void CardDav::contactsResponse() error: QNetwo
rkReply::NetworkError(InternalServerError) ( 500 )

AFAIK response code 203 is not an error usually, it’s somewhat equivalent to 200 OK.

4

Tried using a normal webDAV account type, same result.

Sync always looks fine in the logs until

buteo.plugin.carddav.trace: unknown:0 unknown Resource "/cardDAV/####/addressbook/contact59615486.v
cf" was added on server with etag "\"contact59615486-20200417125752.vcf\"" to addressbook: "/cardDAV/####/addressbook/"
buteo.plugin.carddav: unknown:0 unknown QList<ReplyParser::ContactInformation> ReplyParser::parseContac
tMetadata(const QByteArray&, const QString&, const QHash<QString, QString>&) const ignoring non-contact
(addressbook?) resource: "/cardDAV/####/addressbook/" "\"1731608142\"" "HTTP/1.1 200 OK"
buteo.plugin.carddav: unknown:0 unknown void CardDav::fetchContacts(const QString&, const QList<ReplyPa
rser::ContactInformation>&) requesting full contact information from addressbook "/cardDAV/####/addr
essbook/"
buteo.plugin.carddav: unknown:0 unknown void CardDav::fetchContacts(const QString&, const QList<ReplyPa
rser::ContactInformation>&) Have calculated A/M/R/U: 402 / 0 / 0 / 0 for addressbook: "/cardDAV/####
/addressbook/"
buteo.plugin.carddav: unknown:0 unknown void CardDav::fetchContacts(const QString&, const QList<ReplyPa
rser::ContactInformation>&) fetching vcard data for 402 contacts
buteo.plugin.carddav: unknown:0 unknown generateRequest(): "" QUrl("https://####@webdav.memotoo.com
:443/cardDAV/####/addressbook/") "1" "REPORT" "<

Here follows a long XML document, and at the end an error 500 terminates the sync:

 buteo.plugin.carddav: unknown:0  void CardDav::contactsResponse() error: QNetworkReply::NetworkError(InternalServerError) ( 500 )
 buteo.plugin.carddav: unknown:0  CardDAV sync for account:  5  finished with error: 500
 unknown:0  QMetaObject::invokeMethod: No such method Syncer::syncFinishedWithError()

The document has the format:

<?xml version="1.0"?>
<card:addressbook-multiget xmlns:d="DAV:" xmlns:card="urn:ietf:params:xml:ns:carddav">
  <d:prop>
    <d:getetag/>
    <card:address-data/>
  </d:prop>
  <d:href>/cardDAV/####/addressbook/424d2484630d466a8122eb094883d5bf.vcf</d:href>
<!-- many entries -->
</card:addressbook-multiget>

Tried the default address for memotoo,sync.memotoo.com:443 as well as the DAV address webdav.memotoo.com.
Both resolve the dav paths correctly.

Trying both addresses with the cadaver tool from chum works also, Although I don’d know how to trigger the final REPORT type request.

5

Reproducer with cURL:

curl --user 'user:pass' -X REPORT -d @contactsrequest.xml   https://webdav.memotoo.com:443/cardDAV/  -sw '%{http_code}'

where contactsrequest.xml is the XML stuff from the log, a.k.a. result from:

6

Some success!!:

Using the reproducing script, I can “bisect” the issue by commenting out d:href lines in the xml.

As least one problem seems to be having added a Photo to the contact on Memotoo.

For this one contact it’s reproducible, that doing

curl --user 'user:pass' https://webdav.memotoo.com:443//cardDAV/user/addressbook/contactXXXXXXX.vcf -sw '%{http_code}'

while a certain photo has been set in the Memotoo web interface gives Error 500. Deleting the photo makes error 500 go away.

1 Like
7

Hm.

After some corrections on the remote side I can use the curl script successfully (HTTP 207 result), but buteo still produces an 500 response - using the same xml request data.
Weird.

8

Side note:

The pcocess /usr/libexec/buteo-oopp-runner carddav ... remains running after the error 500. Is that intentional?
Subsequent tries to start the sync, e.g. via busctl --user call com.meego.msyncd /synchronizer com.meego.msyncd startSync s carddav.Contacts-5 results in msyncd saying:

 buteo.msyncd: unknown:0 unknown Start sync requested for profile: "carddav.Contacts-5"
 buteo.trace: unknown:0 unknown "void Buteo::SyncOnChangeScheduler::removeProfile(const QString&)" :Entry
 buteo.trace: unknown:0 unknown "void Buteo::SyncOnChangeScheduler::removeProfile(const QString&)" :Exit, execution time: 0 ms
 buteo.msyncd: unknown:0 unknown Sync already in progress

Killing the buteo-oopp-runner makes manual syncs perform again.

My suspicion is there is maybe another bug which leads to the invokeMethod signal/slot error after which the process is running in limbo:

9

Is it perhaps related to what is described here (look for “digest”)??

10

Hmm. I fixed the sync problem: I went through all the Contact images and deleted those where the file type didn’t match the filename extension.

Here’s how I noticed:

When trying to export my addressbook on the Memotoo site, I can trigger a server error:

  1. Go to Contacts tab dropdown on the top left of the web site
  2. Select Import/Export
  3. Select CSV export
  4. click export.

→ either nothing happens, an empty page opens in browser, or you get a 404 error

BUT!

  1. Go to Contacts tab dropdown on the top left of the web site
  2. Select Import/Export
  3. Select PDF export
  4. click export.

Here I get an error like TCPDF ERROR: Not a JPEG file: /home/documents/server1/..../.contacts-photos/contactNNN-Name-Surname.jpg.
And indeed, this is a PNG file named .jpg.

Apparently Memotoo has a problem with this somewhere in the back.

11

I wonder however how this came to be. AFAIK I mostly edited my contacts, including photos, on the phone. So there may be a bug still in SFOS.