Can't add email accounts to Xperia 10 III

Bug Reports
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#1

REPRODUCIBILITY: 100 %
OS VERSION: 4.4.0.64
HARDWARE: Xperia 10 III
UI LANGUAGE: German
REGRESSION:

DESCRIPTION:

Adding an email account doesn’t work and ends with timeout.

(Adding the same account on XA 2 (same OS Version) works as exptected.)

OneDrive, Dropbox and Nextcloud setup worked as expected, just email won’t.

PRECONDITIONS:

Fresh flashed Xperia 10 III

STEPS TO REPRODUCE:

  1. Try to add an email account…

EXPECTED RESULT:

email accout is added.

ACTUAL RESULT:

timeout notification

MODIFICATIONS:

no.

ADDITIONAL INFORMATION:

1 Like
Community meeting on IRC 7th July 2022
#2

For me it worked. UI is in English (UK) for me.
I only had problems with an email account restored from a backup file, which had to be deleted and manually added again.

#3

Here also i had trouble adding general emails with Xperia 10 III (4.4.0.68). Luckily i could restore a backup from my old XA2 with those, and i just had to punch in the passwords.

Despite this i am very happy about Sailfish 4.4.0.68 on Xperia 10 III. Excellent work!

#4

Strange - I switched to english (UK), phone restarted, and adding the account worked.

Then I switched back to german, added another account, worked too.

Maybe the problem was solved by restarting in the end…

#5

IIRC - the workaround is to start from the app itself (and not from the system preferences). In the app use the pulley menu from the top to add an account …

1 Like
#6

Thus the bug is, that you cant add an email account from the preferences after fresh install?
Were the permissions for the mail account accepted before?

#7

If this question points to my initial Post I must say I don’t remember, but I think no. Nevertheless also it didn’t from within Mail app itself - the only solution seemed to be switching to english. I’ll give it another try with a different eMail Account - an I will soon set up a second device the same way.

#8

So after a reflash for other reasons setting up eMail Accounts worked like it should. I think this topic can be closed…

#9

I had problems adding an email account as well. In my case it seems that a reboot did fix the issue.