REPRODUCIBILITY: Always
OS VERSION: 4.4.0.68
HARDWARE: Xperia 10 Plus
UI LANGUAGE: Apparently irrelevant - Tested in at least 3
REGRESSION: Most probably - I don’t remember experiencing this in previous versions
DESCRIPTION:
While trying to open any PDF attachment from an e-mail, there is a short message on the top left of the screen ‘Cannot open empty file’. I have tried it with many attachments, files are NOT corrupted and NOT empty. The file is ‘downloaded’ indeed i.e. it shows up in $HOME/Downloads/mail_attachments - but it is zero bytes in size meaning it is indeed locally empty. I have even already tried to nuke the whole directory. The E-Mail app will rightfully re-create the ‘mail_attachments’ directory, but the problem still persists.
An important note: This seems to be inded related to Exchange. I have a ‘normal’ i.e. a non-Exchange account on the same phone - Attachments load perfectly!
PRECONDITIONS:
I have setup an account with Exchange support.
STEPS TO REPRODUCE:
- Setup your e-mail account and make sure it works (i.e. you can send and receive e-mail)
- Open an e-mail
- Click on the attachment to try to download it.
EXPECTED RESULT:
I can see the attached file under ‘Documents’
ACTUAL RESULT:
The mentioned error comes on the screen and the attachment is NOT available for viewing/storing.
MODIFICATIONS:
None other than buying the full licence for Exchange support
ADDITIONAL INFORMATION:
I don’t know where the log is for the e-mail application. Would you mind enlightening me?
