Camera under exposing pictures

Bug Reports
#1

REPRODUCIBILITY (100%):
BUILD ID = 3.4.0.24
UI LANGUAGE:English
REGRESSION:

DESCRIPTION:

Camera under exposes picture. Picture is very dark

PRECONDITIONS:

None

STEPS TO REPRODUCE:

  1. Open camera app
  2. All settings set to automatic
  3. Take picture

EXPECTED RESULT:

Correctly exposed picture

ACTUAL RESULT:

Very under exposed picture

ADDITIONAL INFORMATION:

Exposure is OK when camera is accessed from apps like Whats App. Exposure is also OK when the Advanced Camera app is used

1 Like
#2

Which device do you use? I did not notice such problems with my XA2.

#3

Sorry, I thought I’d included the device. It’s an XA2. No problems with the X.

#4

I used to have a similar problem until I realized that I accidentally had put the slider for the automatic white balance (AWB) on the right side of the screen to its minimum value all the time. Maybe it’s worth a check for you as well.

2 Likes
#5

That did it.

I’d checked the AWB setting previously and couldn’t get any improvement. It wasn’t till I tried my Xperia X camera again that I noticed the ± box was in the middle of the AWB slider line and not at one end like on the XA2 that I realised the ± box was the icon for adjusting the AWB. I had been tapping on the ± box rather than sliding it. Duh!!!

Looks like it’s all good again.

Thanks for the tip.

1 Like
#6

Thanks for the hint with the ± box.
I had the same problem after the update to 3.4.0.24 at my Xperia X.

#7

Wow, and I had it all the way up, also accidentally! Everything over-exposed.

Since other camera apps didn’t have this issue, I was able to land on this thread relatively quickly.

#8

I’ve been having issues wirh my XA2 for a long time. AWB does nothing above 0. I am able to reduce but not increase. I always thought this was due to support for the camera being lacking, but perhaps I’m seeing some bug. I’ve factory reset my phone a couple of times since I started using it but this problem has persisted.