Bug Report ‒ Forum User Info broken → Unable to send PM to affected users

While communicating with user


It became clear that I wasn’t able to PM (no button visible) or otherwise see the usual meta data. I saw:

[missing {{voteCount}} value] Upvotes

This user’s public profile is hidden.

Investigating with Olf and it seems;
a) the profile is not hidden
b) the PM functionality is all there.

This is stil the case. I have not encountered another user where this is the case.

Anyone any ideas?


Thanks to @poetaster for this bug report.

I might add, that I checked my user settings a couple of times, after we successfully established private messaging at this forum (it just took me to start the conversation): In search for any setting which may have caused this, I found nothing relevant.
I just do not display my email address (“Email: Never shown to the public.”, which likely is a setting many choose) and have no “Name: your full name (optional)” set, which is explicitly marked as optional. And in the section “Notifications: Users” I left every setting at its default.
For some more details, see Migrating Sailfish OS git repos to Github - #54 by olf

@nthn is (just) another example…
You may also count @rozgwi into this club
(did someone @jolla notice?)

And continuing the list here as wiki :wink:

1 Like

That’s strange, I checked my settings and I can’t see anything out of the ordinary. The setting “Allow other users to send me personal messages” is enabled, too.

Did you receive my ‘private’ message?

Ditto for me.
I already checked that multiple times (including toggling this setting back and forth) when @poetaster reported to have issues contacting me per PM.

=> This is most likely a bug of the forum software.

I did, yes!

@olf: I do recall setting something to ‘private’ when I signed up. Perhaps there used to be a setting we both switched on (or off) which is no longer accessible, but is still in effect.

Maybe, maybe not.
I do not remember and do not care, because I am pretty sure not to have done anything extraordinary.

We have done quite some research, provided all information available to us, thus now it is Jolla’s task to fix their forum.
Or not, sticking to their tradition, which is to run the same broken version for many years (e.g., Askbot@TJC) and then switch to a completely different software. I guess, “Don’t move and break things” is the motto. :wink:

1 Like

@vige ?

At least I know how to contact you other way, @olf! :wink:
And there is also a workaround to PM one of those affected guys.

@peterleinchen thanks for the heads up. did you try to send me a PM, too?

No, as it is not possible to contact you privately.