Hi!
Do other people share the same issue of screen becoming black and unresponsive when callling someone?
It happens to me since 5.0 on XA2 with phoncalls but also when i start a telegram call.
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No. Mine is just working fine (XA2/5.0.0.62 Tampella)
I saw this report and though “never saw that”, but just now I had something like it happen to me too!
- There was an incoming call that I picked up
- The screen went black. I though I had lost the call, so…
- …I “clicked” the power button to wake the phone up and call back
- Screen flashed the call UI for a very brief moment…
- …then went black again before I could interact with it.
- I repeated the Power button → Flash → Black sequence a couple of times…
- …then realized that the call was ongoing, so I spoke to the caller.
- This worked well (with phone to ear)…
- …and when we were done after a few minutes, I could hang up using the UI.
Does something go wrong with the proximity sensor? The CSD test passed, but during the first couple of cover/uncover cycles I got the impression that the test showed the opposite state. Maybe this was just a delayed reaction and I couldn’t reproduce on a second run.
[Xperia XA2, 4.6.0.15, so same phone, different OS release compared to OP]
I have the same problem (on 10ii), but I looked into the CSD-tool. As expected the proximity-sensor seems to be broken.
Thank you for your replies!
I guess i’ll look into proximity censor.
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Sensor!
And yes, I can confirm this behavior. Annoying.