Browser can't load mail.protonmail.com

Bug Reports
1

REPRODUCIBILITY (% or how often): 100%
BUILD ID = OS VERSION (Settings > About product): 3.4.0.24
HARDWARE (Jolla1, Tablet, XA2,…): XA2
UI LANGUAGE: Slovenian
REGRESSION: (compared to previous public release: Yes, No, ?): Yes

DESCRIPTION:

It’s not possible to load web email mail.protonmail.com as the page say Loading ProtonMail… at least for a very long time.

PRECONDITIONS:

None.

STEPS TO REPRODUCE:

  1. Open the page mail.protonmail.com

EXPECTED RESULT:

Email page opened.

ACTUAL RESULT:

Loading the page for hours.

ADDITIONAL INFORMATION:

I think is very easy to replicate. Please ask for more if needed.

2

Instead of loading, https://account.protonmail.com/login shows a message about incompatibility because of WebCrypto. This is with the freshly released 4.3.0 which promised a major update of the browser engine. Just yesterday I was at a petrol station and couldn’t log in their wi-fi because the Sailfish browser wouldn’t tick a check box! A few weeks ago it also failed to log in the wi-fi of a hotel because pressing a button did nothing. Please fix this already – I bet the number one disappointment to your potential and existing users is your malfunctioning browser.

1 Like
3

The major update of the browser engine (to ESR78) was NOT in 4.3.0. It’s probably going to be in 4.4.0. Let’s hope that happens :slight_smile:

1 Like