AppSupports disabled still restarts on bootup (duplicate of 20633)

Bug Reports
#1

REPRODUCIBILITY: 100% (always)
OSVERSION: 5.0.0.21
HARDWARE: Reeder S19 Max Pro S - s19mps - s19mps - 1.0.0.15 - aarch64
UI LANGUAGE: English (UK) (user: en_GB, os: en_GB.utf8)
REGRESSION: yes (since: 4.6.0.13 - aarch64)

DESCRIPTION:

AppSupport is turned off and disabled to start on boot up, still starts after bootup

PRECONDITIONS:

STEPS TO REPRODUCE:

  1. Go to settings and stop appsupport
  2. Disable appsupport start up on bootup button
  3. reboot the device
  4. Unlock the device go to settings and check the appsupport status

EXPECTED RESULTS:

The staus of appsupport should be stopped

ACTUAL RESULTS:

The status of appsupport is running

MODIFICATIONS:

  • Patchmanager: no
  • OpenRepos: yes
  • Chum: yes
  • Other: none specified

ADDITIONAL INFORMATION:

I get the impression that opening the appsupport setting page somehow triggers appsupport to start
Device Owner User: defaultuser
Home Encryption: enabled

the initial version of this bug report was created using Bugger 0.9.10+git7
[C2]Android App Support autostarts despite being disabled
[C2]Android App Support autostarts despite being disabled
#2

Also reported here:

#3

oops, I did check and could not find your bug report, how to disable this one or make it a duplicate?

1 Like
#4

I think only mods can mark as a duplicate/merge topics. Since you add another data, somewhat different, data point I think merging would make sense.

#5

Maybe you could just copy-paste your report as a reply in my thread, and then maybe we could try to delete things here? That would save a round-trip to Jolla staff, who no doubt are pretty busy atm.

#6

I do not think I can do much on that now, I’ve edited the title and added a duplicate to your #20633 issue.

I get the impression the issue is in the settings app when you try to access the AppSupport page somehow triggers the container to start up.

1 Like
#7

Come to think of it, you could also mark your own reply above as Solution. That should flag the report as dealt with.

Edit: Copied additional info from your report over to the other thread.