AppSupport doesn't connect to network/wlan while connected to VPN

REPRODUCIBILITY: Always
OS VERSION: 4.6.0.11-12
HARDWARE: Sony X10II
UI LANGUAGE: English (UK)
REGRESSION: Yes

DESCRIPTION:

AppSupport doesn’t connect to network/wifi when VPN is enabled.

PRECONDITIONS:

Update to 4.6.0.11 or 4.6.0.12
Disabled AppSupport and new WLAN network or a phone rebooted.

STEPS TO REPRODUCE:

  1. Connect to WLAN
  2. Connect to any VPN
  3. Start AppSupport

EXPECTED RESULT:

AppSupport connects to network while on VPN

ACTUAL RESULT:

AppSupport doesn’t connect unless VPN is disabled.

MODIFICATIONS:

not relevant.

ADDITIONAL INFORMATION:

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