OS VERSION: 188.8.131.52
HARDWARE: Xperia XA2
UI LANGUAGE: French
All of a sudden, the Android App support stopped working. Because my app already installed wasn’t working, I opened the Android App Support on the settings, tried to restart it but when it seems to be active, the status change for something like “starting impossible” (in French “démarrage impossible”) and then stop again. I can retry to restart it but again crash after 1-2 seconds to finish on the same status “starting impossible (or failed, I don’t know the original error message)”.
I tried to reboot the phone. I tried to uninstall/reinstall the Android Support App from the Jolla shop. Nothing changed.
No context information.
STEPS TO REPRODUCE:
- Try to start an android app to see it doesn’t work or try to start the Android App Support from the settings menu
- Starting seems to work and switch the gray button start to stop
- 1-2s after the button switch by itself to start because it crashes, and the status switch from “active” to “starting impossible/failed”
Android App Support working
Android App Support not working
On the comments in the Android App Support in the Jolla Shop, it seems the App cause a lot of trouble, but there was no solution provided there yet.