Android Support app missing in store after move to new hardware

General
#1

I flashed a new XA2 to latest SFOS , now “Android Support”-app is not available anymore in jolla-store …

REPRODUCIBILITY: 100%
OS VERSION: 4.4.0.68
HARDWARE: Xperia XA2
UI LANGUAGE: deutsch
REGRESSION:

DESCRIPTION:

“Android™ -App Support” is missing in jolla-store

PRECONDITIONS:

setup fresh from scratch to succed my old one

#2

If you bought license and signed up in Jolla account on your phone the only solution is Jolla support AFAIK.

2 Likes
#3

Support usually agree to transfer a license from a broken device to a new one, so it’s best to contact them. Otherwise you need one license per device.

2 Likes