Android apps have no internet connection

Bug Reports
#1

REPRODUCIBILITY: 100%
OS VERSION: 4.5.0.24
HARDWARE: Xperia XA2 Ultra
UI LANGUAGE: English
REGRESSION: Unknown

DESCRIPTION:

Android apps can’t connect to the internet at all. When I open Android settings (inside the container), go to Network and Internet, and look under “Wi-Fi”, it says “mynetworkname/No Internet”. Switching between combinations of Wi-Fi off and Mobile Data on etc does not do anything to help.

PRECONDITIONS:

Android App Support from Jolla Store installed
An Android app installed that connects to the internet

STEPS TO REPRODUCE:

  1. Start Android App Support/have it started on boot
  2. Launch an application that has functionality involving an internet connection
  3. Perform any action that requires an internet connection

EXPECTED RESULT:

The Android applications can connect to the internet.

ACTUAL RESULT:

The Android applications fail to connect to the internet. Error messages from the various applications pop up, such as in WhatsApp (“Unable to connect”) and F-Droid (“Error getting F-Droid index file - No mirrors available”).

MODIFICATIONS:

I have Chum and Storeman installed (so Developer mode on), and I previously had Waydroid installed but removed it before installing Android App Support.

ADDITIONAL INFORMATION:

I don’t know of anything else that could be relevant, I would give logs but I don’t know where to find them.

#2

So no connection from the get-go? All apps were sideloaded?

Waydroid has been reported to break internet connection through dnsmasq… but not sure for what or if that’s relevant any more. But worth searching for…

#3

Thanks for the reply, I think you have pointed me in the right general direction.

I sideloaded WhatsApp, but F-Droid was from the Jolla Store. I have now sideloaded an app that works as a “ping” tool, I pinged 1.1.1.1 and it worked. Then I tried things like google.com and gnu.org, but those didn’t work.

Evidently it is a DNS issue of some kind, as you say it could be related to Waydroid and dnsmasq. Would resetting the phone from Sailfish settings fix this? And would I lose my Sailfish X license by doing so? (Googling the second question brought up vague results, and I’m very new to SFOS.)

#4

A reflash/reset is probably a good idea. The license will survive just fine, provided you se the same phone and account.

1 Like
#5

Thank you so much, a reset fixed the problem. Hopefully this thread will help anyone else years into the future that has the same issue. I presume it was just Waydroid that messed it up.

#6