I am already using Sailfish on my old XA2 but after this device is broken I bought a new one and I also bought a new Sailfish License, but if I install sailfish on this new device the android support does not show up. So what did I wrong?
Are you sure you checked the jolla store? Just today i bought my licence (10 plus though) and i just went into the jolla store right after and it showed up there.
but i did do this after i installed the demo
Yes Iam sure the AndroidTM-App is not there. Is it possible that I have, for any reason; the free jolla version?
You do have two licenses under
account.jolla.com ?
And only two X devices ?
Then
- configure the Jolla account on the new device
- open the Jolla store
- reboot (important)
- open the Jolla store
and check again if Android support is offered to you.
If not I am afraid you need to contact
Jolla care via
https://jolla.zendesk.com
And:
it does not matter what you flashed to the device. It is just a matter of getting the Jolla account (license) aware of this device.
Thanks for Information, looks like I have to contact https://jolla.zendesk.com.
Yes I have just two devices and also two licences…
It happened to me several times. I even had to insist, because they didn’t read my request and answered meaningless things like, I would have to buy a license. But apart from that, no real trouble.
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