Ambience settings are not shown on the video because - as already described in the discussion above - almost all settings (but chat and calendar) DISAPPEAR from there. See this screenshot (already posted earlier):
Those sounds disappearing from the ambience settings are the same sounds which get overwritten in the sound settings. Only chat and calendar remain intact in both places.
I thought the video would become too complicated if I was additionally switching each time to Ambience settings, that’s why it shows the Sounds and alerts settings to make the problem easy to notice. On the Ambience settings screen those replaced sounds couldn’t be shown on the video, because they just DISAPPEAR from there and are not shown there at all, as you can see on the screenshot above.
Obviously, the initial sounds in the ambience settings were the same as what you can see at the beginning of the video in the sound settings, before they got overridden by sound from the second ambience. And when they got overriden in Sounds and alerts settings, at the same time they disappeared from the Ambience settings, where only Calendar and Chat sounds remained visible - as shown on the screenshot.
Yes, exactly. As described, those sound settings that get overriden in sound settings, at the same time DISAPPEAR from the Ambience settings.
To recap:
- either create new ambience or use some existing one and configure all sounds in it: ringtone, sms, email, chat, calendar, alarm clock
- switch to some other ambience and then go back to that first ambience
- open its settings and note that all sound settings but calendar and chat have disappeared from there (as shown on the screenshot linked above) (1)
- in Settings/Sounds and alerts note that all sounds but calendar and chat got overwritten by sounds from the other ambience. (2)
That’s it.
Notes to the above:
(1) For all sound settings but calendar and chat to disappear from the active Ambience settings, it is usually enough to just REBOOT the phone. Just set up all sounds (add all “actions”) in Ambience settings, set it as active ambience, reboot the phone and then check - only calendar and chat will persist.
(2) Sometimes it happens right away, on every ambience switch, whereas other times it takes several switches for this problem to happen. So don’t give up if you don’t get this bug after just one ambience switch, try it a few more times and a reboot in between.
As I wrote, the exact same problem is present on both my 10 III and XA2 Ultra, so it is unlikely that it is an OS corruption at my end. I do not use any modifications / patches or software related to ringtones or ambiences, and just to make sure I tested it also after disabling all patches in Patchmanager and with no applications running.
Note that sometimes it happens on every single ambience switch, and sometimes it takes several switches for it to happen.
As I said, as it happens on two different devices, I don’t think it can be unique to my setup or caused by anything at my end. Besides, searching the forum reveals that also other people have reported at least some of those problems, e.g. the following bug report is about sound settings (in his case alarm sound) disappearing from the ambience settings upon reboot: